Account Handler

Jobster; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A consulting firm seeks an experienced individual contributor to manage quality assurance projects in the medical device sector. The ideal candidate has an engineering degree and experience with risk management documentation. This position requires strong autonomy, communication skills, and the ability to solve complex problems. The role is based in the UK, with shifts varying by project schedules. Benefits include a comprehensive suite of support for personal growth and wellness.

Benefits

Comprehensive benefits package

Professional development opportunities

Support for working families

Qualifications

• Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education and experience.
• Experience with Risk management documentation and statistical analysis.
• Knowledge in Medical Devices regulations and validation strategies.

Responsibilities

• Develops and maintains quality standards.
• Collaborates with engineering and manufacturing to ensure compliance.
• Conducts statistical analyses and process validations.

Skills

Autonomy

Problem solving

Communication

Leadership

Organizational Impact

Education

Engineering degree (Mechanical, Electrical or Chemical preferred)

Tools

Minitab

Job description

Job Details

Summary of Role:

Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering the projects from design to implementation while adhering to policies, using specialized knowledge and skills normally acquired through advanced education (typically University).

Responsibilities:

• Responsibilities may include the following and other duties may be assigned.
• Develops, modifies, applies and maintains quality standards.
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place. Develop and implements methods and procedures for inspecting, testing and evaluating products and production equipment.
• Performs statistical analysis.
• Ensures that documentation is compliant with requirements. May specialize in the areas of design, production control, product evaluation and reliability, as they apply to product or process quality.

Shift:

1st and 2nd shift and weekends (it will depend on production schedule – projects will be executed at different time shifts; sometimes on weekends)

Location:

Juncos, PR

Education:

Engineering degree: Mechanical, Electrical or Chemical preferred (not Science)

Preferred Qualifications:

• Experience with Risk management documentation: pFMEAs
• Basic knowledge in statistics (preferably using Minitab)
• Basic knowledge in designing validation strategies (e.g requirements flow down from design to manufacturing)
• Experience investigating manufacturing operations events in support to product disposition
• Experience assessing and tracing manufacturing defects/rejects trends
• Perform and/or review process validation (not cleaning processes) and equipment documents: URS, FAT, IQ, OQ, PQ, TMV (not laboratory)
• Knowledge in Medical Devices regulations
• Experience with projects: design requirements validation, manufacturing controls (not Operational Excellence)
• CAPA/ Investigations/ Root Cause Analyses/Technical Writing
• Risk Management (pfmea)/Critical Thinking

Skills:

• Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists.
• Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.
• Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties. Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is indepth in nature and often provides recommendations on process improvements.
• Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.
• Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area.
• Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management.

This position is for a fixed term contract supporting one of ECHO Consulting Group (A Cencora company) partners on site at their facility.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: Echo Consulting Group Inc