Account Handler (Insurance)

Hewett Recruitment; Worcester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A respected insurance brokerage in Worcester is seeking an experienced Commercial Account Handler to manage a diverse portfolio of clients. You will provide tailored insurance solutions, ensure compliance, and build strong relationships. The ideal candidate has at least 2 years of experience and excellent negotiation skills, along with a solid understanding of the insurance market.

Benefits

Friendly team environment

Ongoing training and development opportunities

Central location with local amenities

Qualifications

• Minimum of 2 years' experience in a Commercial Account Handler position or similar role.
• Solid understanding of the insurance market.
• Ability to manage workload and meet deadlines.

Responsibilities

• Manage renewals, mid-term adjustments, and new business quotations.
• Advise clients on commercial insurance products.
• Negotiate with insurers for competitive terms.
• Support Account Executives with administrative tasks.
• Ensure compliance with FCA regulations.

Skills

Communication skills

Negotiation skills

Relationship-building

Attention to detail

Education

Cert CII qualification

Tools

Insurance-based systems

MS Excel

Job description

Commercial Account Handler - Worcester

Are you an experienced Commercial Account Handler looking to join a respected, people-focused insurance brokerage? Our client, a well-established firm based in the heart of Worcester, is renowned for their expert advice, long-term client relationships, and supportive team culture. Due to continued growth, they're seeking confident and knowledgeable professionals to join their expanding team.

As a Commercial Account Handler, you'll take ownership of a varied portfolio of commercial clients across a range of industries. You'll deliver tailored insurance solutions, provide trusted advice, and build strong, lasting relationships.

Your key responsibilities will include:

• Managing renewals, mid-term adjustments (MTAs), and new business quotations

• Advising clients on a broad spectrum of commercial insurance products

• Negotiating with insurers to secure competitive terms and comprehensive cover

• Supporting Account Executives with administrative and technical tasks

• Ensuring compliance with FCA regulations and internal procedures

• Providing a high standard of customer service to foster client loyalty and retention

About You

We're looking for someone who brings both expertise and enthusiasm to the role.

You will ideally have:

• A minimum of 2 years' experience in a Commercial Account Handler position or similar role

• A solid understanding of the insurance market

• Excellent communication, negotiation and relationship-building skills

• Strong attention to detail and accuracy

• The ability to manage your own workload and meet deadlines

• Experience using insurance based systems and MS Excel

• Cert CII qualification (not essential)

What's in it for You

• Join a friendly team that values integrity and professionalism

• Work in a central Worcester location with great local amenities

• Access to ongoing training and career development opportunities

• Be part of a supportive environment where your contribution truly makes a difference

If you're a motivated and experienced insurance professional ready to take the next step in your career, we'd love to hear from you.