Account Executive - OpenRoom

Closerstill Media; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A dynamic B2B events company in Greater London is seeking a confident Account Executive to build relationships and secure hosted buyers for their events. The ideal candidate will engage with senior stakeholders and possess strong communication skills. This role requires a proactive approach with excellent organisation to manage outreach, ensuring a premium delegate experience. Join a team rooted in core values of excellence, teamwork, and integrity to create lasting connections and opportunities.

Qualifications

• Experience in events, sales, recruitment, or account management is helpful, but not essential.
• Strong organisation and ability to manage pipelines and follow ups.
• Curiosity about how businesses make decisions.

Responsibilities

• Identify, qualify, and secure hosted buyers for ReFuel events.
• Build relationships with fuel retailers and senior decision makers.
• Understand business goals to shape tailored meeting programmes.
• Communicate the OpenRoom value proposition clearly.
• Work with marketing on outreach and messaging.
• Maintain accurate buyer data and CRM tracking.
• Coordinate with operations for a smooth delegate journey.
• Support event delivery and enhance buyer experience.

Skills

Strong communication skills (phone, email, video)

Confidence in engaging senior decision makers

Proactive, resilient approach to outreach

CRM/pipeline management

Job description

WHO WE ARE:

At CloserStill, we strive to deliver the best. We’re on a mission to be the most dynamic B2B events and communities business in every market we serve, bringing people together to learn, connect and grow.

Operating across five regions, we power over 200 market-leading events, publications and brands across Business Technologies, Healthcare, Learning, HR & Education, and Future Transport & Infrastructure.

But what truly sets us apart is our people.

Our teams are diverse, driven, and united by a shared commitment to excellence. Rooted in our core values of ownership, empathy, teamwork, integrity, and determination, we empower every employee to grow, shape their own path and make a meaningful impact.

Joining CloserStill means being part of something bigger - not just building events, but creating opportunities, connections, and lasting value for the communities we serve.

WHO WE ARE LOOKING FOR:

We’re looking for a confident, relationship-driven Account Executive who enjoys speaking with people, building trust quickly, and creating value through meaningful connections. You’ll be commercially minded, proactive, and organised — someone who can manage outreach, nurture senior-level relationships, and take pride in delivering a premium delegate experience.

You’ll be comfortable picking up the phone, asking the right questions, and understanding what matters most to each buyer so their time at ReFuel is genuinely worthwhile. You’ll also be a team player who works closely with marketing and operations to ensure everything runs smoothly from first contact to on-site delivery.

THE ROLE:

As Account Executive, you will play a key part in securing the hosted buyers that make our events exceptional. You will engage directly with senior fuel retailers and industry leaders, understand their aims, and ensure the meetings they take at our events support real commercial outcomes.

This is a people-focused, commercially minded role that sits at the heart of delivering a successful OpenRoom experience.

Key responsibilities include:

• Identifying, qualifying, and securing high-quality hosted buyers for ReFuel events
• Building relationships with fuel retailers, network operators, and senior decision makers
• Understanding business goals to shape tailored one-to-one meeting programmes
• Communicating the OpenRoom value proposition clearly and confidently
• Working with marketing on targeted outreach and messaging
• Maintaining accurate buyer data and pipeline tracking in the CRM
• Coordinating with operations for a smooth delegate journey from invitation to arrival
• Supporting event delivery when required, helping delegates maximise their schedules
• Contributing ideas that enhance the buyer experience and sponsorship value

ABOUT YOU:

You’re confident speaking with senior stakeholders and naturally strong at building relationships. You’re clear, persuasive, and professional in your communication across phone, email, and video. You bring resilience and a positive, proactive approach to outreach, with the organisation needed to manage pipelines and follow-ups consistently.

You’re curious about how businesses make decisions, and you enjoy working collaboratively across teams to deliver a high-quality experience.

You’ll bring:

• Confidence in engaging senior decision makers
• Strong communication skills (phone, email, video)
• A proactive, resilient approach to outreach
• Strong organisation and CRM/pipeline management
• Curiosity, commercial awareness, and a relationship-first mindset
• A collaborative approach across sales, marketing, and operations
• Experience in events, sales, recruitment, or account management (helpful, not essential)

We do not offer sponsership for this role

CloserStill Media reserves the right to request a DBS or credit check should the role require it.

DIVERSITY AND INCLUSION:

CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.

We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.

We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at [e-mail].