Account Executive

Sunday Riley; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading skincare brand in London is seeking an Account Executive to drive in-store sales and enhance brand awareness. The role involves delivering exceptional customer service, achieving sales targets, and building strong relationships with store management and peers. Candidates should have a proven track record in customer service and sales, demonstrating accountability for performance and a passion for skincare. This position offers the opportunity for personal and professional development.

Qualifications

• Proven ability to deliver excellent customer service in a retail environment.
• Demonstrated competence in achieving KPIs and sales targets.
• Strong interpersonal skills for building relationships with team and management.

Responsibilities

• Generate in-store sales and contribute to brand awareness.
• Achieve and deliver KPI targets consistently.
• Build and maintain excellent in-store relationships.
• Take personal accountability for sales performance.

Skills

Exceptional customer service skills

Ability to meet KPI targets

Strong relationship-building skills

Sales knowledge and data accountability

Job description

Job Description

We are looking for an exceptional Account Executive to join our rapidly growing field team in London. Your primary responsibility will be to generate in-store sales and contribute to brand awareness and retail sales to influence Sunday Riley’s in-store success. You will have full ownership of sales performance, ATV / AUS growth, personal development and growth of the customer database by providing excellent & exceptional customer service.

Your main areas of focus will be to :

• To deliver exceptional customer service to all potential / actual customers.
• To consistently achieve and deliver the KPI targets.
• To develop excellent in-store relationships with management / peers.
• To know and understand sales achievements, figures and data and to have personal accountability for all deliverables.

Product Knowledge

• To demonstrate an in depth and fluent knowledge of all the Sunday Riley products, collections, features and benefits through detailed training with the education team.
• To have personal accountability for learning and development including own research and asking the back-office team for additional learning and questions. This includes attending all training provided and contributing to a group learning environment.

To have wide skincare knowledge in general and to understa...