Account Executive

M3EU; Abingdon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A pioneering healthcare solutions company in Abingdon, UK, seeks a professional to build and maintain customer relationships by maximizing revenue through successful campaigns. The successful candidate will manage a portfolio of clients, provide insights on campaign performance, and work closely with internal teams to ensure excellent service delivery. This role offers a dynamic work environment with opportunities for career advancement in healthcare innovation.

Benefits

25 days annual leave

Company bonus scheme

Group Life Cover 4x salary

Pension contributions

Vitality medical benefits

Staff discount scheme

Discounted gym membership

Qualifications

• Proven ability to build strong client relationships and exceed expectations.
• Experience managing accounts and relationships for multiple customers.
• Experience coordinating campaigns with team members.

Responsibilities

• Establish and maintain excellent customer relationships.
• Manage a portfolio of customers and understand their business issues.
• Analyze campaign performance data and provide insights.
• Work closely with internal teams to ensure high service levels.

Skills

Client relationship building

Account management

Campaign management

Job description

Job Description

To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU). You will be the link between the customer and the Company.

Essential Duties and Responsibilities

• Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and e-mail communication
• Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
• Maintain a detailed understanding of your account portfolio
• Develop and maintain thorough account plans for each customer
• Work closely with internal teams to ensure that the Customer is receiving the highest level of service and excellent delivery of campaigns
• Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
• Gather, monitor and analyse campaign performance data, providing detailed and useful and meaningful information back to the customer
• Responsible for generating awareness within clients, of developing capabilities of M3

Qualifications

• Proven ability of building strong client relationships and surpassing expectations
• Experience of managing accounts and relationships for multiple customers
• Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives

Additional Information

About M3 EU :

M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

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Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

Benefits

• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Group Life Cover 4x salary
• Pension 4% / 4% employee / employer contributions
• Vitality medicalafter probation
• Staff discount scheme
• Discounted gym membership