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A leading hospitality company in the United Kingdom seeks an Account Director to lead an established team and enhance service standards. You will play a key role in shaping operations during expansion, requiring a hospitality-focused mindset and strong leadership skills. The role offers competitive compensation and excellent benefits including free meals and wellness facilities.
Are you a standards-driven hospitality leader looking to make a big impact on a growing, high-profile operation? This is a dynamic, fast-evolving contract with real scope to elevate standards across staff dining while developing a much larger, more ambitious hospitality operation!
You’ll lead an established team of around 40 colleagues and play a key role in shaping the operation as it expands into new buildings. As the site grows, you’ll help develop and recruit an enhanced leadership structure, ensuring the operation is set up for future success.
This role is perfect for someone who can:
Lead complex accounts with confidence and commercial clarity
Assess an operation quickly and lift standards across service, food, people and process
Develop an existing team with patience, coaching and structure
Build trusted, transparent relationships with stakeholders at all levels
Committed to maintaining top tier service standards, at all times
Experience in hospitality-led environments such as premium staff dining, fine dining restaurants or 5* hotels.
Solid financial and commercial expertise
Hospitality-focused mindset with the vision to enhance the operation
Committed to supporting, coaching and developing teams
Clear, honest and constructive communication style, with strong client rapport
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!