Account Director

PPHE Hotel Group; City Of London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading international hospitality company is looking for an Account Director - MICE to drive strategic growth across their Meetings, Incentives, Conferences, and Events business. The ideal candidate will manage key partnerships, represent the company globally, and have proven experience in MICE sales or account management. This role includes various benefits such as discounted hotel rates, 30 days of vacation, and employee assistance programs.

Benefits

Discounted hotel rates

F&B discounts

30 days holiday

Free meals

Access to pay before payday

Company pension plan

Training opportunities

Qualifications

• Proven experience in MICE sales or account management.
• Proactive, strategic thinker with a passion for hospitality.
• Willingness to travel internationally.

Responsibilities

• Drive room rates and corporate event inquiries.
• Maintain sales action and hotel commercial plans.
• Build and manage client relationships.

Skills

MICE sales

Account management

Relationship building

Communication

Negotiation

Job description

Overview

As our Account Director - MICE, you'll be at the forefront of driving strategic growth across our Meetings, Incentives, Conferences, and Events (MICE) business. You'll lead key partnerships, manage high-value accounts in sectors like legal and banking, and represent PPHE Hotel Group on the global stage - from London to Europe and the USA. PPHE Hotel Group is an international hospitality real estate company. We are passionate about creating valuable memories for our guests and delivering value to our people, partners, and communities. Behind it all, is our support functions. What's in it for you?

Benefits

• Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• 24/7 employee assistance programme
• Rota given 2 weeks in advance
• Departmental productivity & service incentive scheme
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

What you\'ll be responsible for as an Account Director

• Driving room rates across the main segments and source markets as well as drive corporate social event enquiries.
• Maintaining and updating the 90-day sales action plan and hotel commercial plan, ensuring budgets/targets are achieved.
• Increase & grow market share (from agents/direct clients) and proactively research targeted clients
• Leading local customer relationships, carry out site visits for potential/targeted clients
• Personally conduct sales appointments each week
• Host Fam trips and Group hospitality events
• Liaise with the Marketing department on new sales and incentives
• Identify sales opportunities for other hotels within PPHE, using lead referrals to maximise potential additional business.
• Work with the PPHE Sales team to drive business from centrally managed accounts.
• Ensure all client information and up to date client profile information is in Opera
• Help train new team members and respond to training & development requests

What We're Looking For

• A proactive, strategic thinker with a passion for hospitality.
• Proven experience in MICE sales or account management.
• Strong relationship-building skills and a global mindset.
• Excellent communication and negotiation abilities.
• Willingness to travel internationally and represent our brand with pride.

If you're ready to take your career to the next level and help shape the future of MICE at PPHE Hotel Group, we'd love to hear from you. Apply now and start creating valuable memories with us.