Accommodation Hire Deputy Manager

Finlake Resort &Spa; Chudleigh Knighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading holiday park in the UK is seeking an experienced Accommodation Hire Deputy Manager to support the Housekeeping and Hot Tub departments. The role involves overseeing daily operations, leading teams, ensuring cleanliness and safety compliance, and maintaining high service standards. Ideal candidates will have proven leadership experience in hospitality, strong organizational skills, and a commitment to guest satisfaction. Competitive salary offered.

Benefits

Competitive Salary

Responsibilities

• Support the Housekeeping Manager in daily operations.
• Lead teams to high standards across accommodations.
• Ensure cleaning and safety compliance for lodges.

Skills

Supervisory experience in housekeeping

Strong people leadership

Water chemistry testing

Organisational skills

Attention to detail

Guest concern handling

Health & Safety understanding

Job description

Responsibilities

• Support the Housekeeping Manager in the smooth day-to-day running of both Housekeeping and Hot Tub operations
• Lead and motivate teams to deliver consistently high standards across all accommodation and spa facilities
• Ensure all lodges and hot tubs are cleaned, checked and presented to five-star standards
• Oversee hot tub compliance including water testing, microbiological results and safety procedures
• Act as a key point of escalation for guest concerns relating to cleanliness, presentation and hot tub safety
• Coordinate with maintenance, sublet and operations teams to ensure lodges are guest‑ready on time
• Support recruitment, onboarding, training and performance development across both departments
• Maintain strong stock control of cleaning supplies, chemicals, PPE and equipment
• Monitor KPIs including guest feedback, audit results and compliance records
• Uphold all Health & Safety, COSHH and company compliance requirements at all times

Are you an experienced hospitality leader with a sharp eye for detail and a passion for delivering exceptional standards? At Haulfryn, we're proud to create outstanding holiday experiences - and we're now looking for an Accommodation Hire Deputy Manager to support the day-to-day leadership of our busy Housekeeping and Hot Tub departments at Finlake Holiday Park., You’ll bring:

• Proven supervisory or leadership experience in housekeeping, hot tub operations, or a similar hospitality environment
• Strong people leadership skills with the ability to motivate, coach and develop teams
• Experience with basic water chemistry testing and hot tub maintenance
• Excellent organisation, communication and time management skills
• A high level of attention to detail and pride in delivering exceptional standards
• Confidence handling guest concerns and making sound operational decisions
• A strong understanding of Health & Safety and COSHH requirements

Desirable (but not essential)

• PWTAG or BISHTA accreditation
• Photometer experience
• Experience tracking KPIs and quality standards
• Familiarity with ParcVu or similar systems

This is a fantastic opportunity to step into a senior operational role where you'll play a key part in guest satisfaction, compliance, team leadership and five-star presentation standards across the park.

We believe in rewarding your hard work with a supportive and inspiring environment. Here's what we offer:

Why Join Us?

• Competitive Salary