Accommodation Assistant

South & East Lincolnshire Councils Partnership; Spalding; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A local council partnership in Spalding is seeking a supportive individual to assist in managing temporary and resettlement accommodations. The role demands strong interpersonal skills, effective communication, and the ability to remain composed under pressure. You will be responsible for liaising with occupants and arranging accommodations, while working closely within a collaborative team. Flexible working options are offered, including hybrid work arrangements. Excellent career progression opportunities are also available.

Benefits

Local Government Pension Scheme, 23.8% employer contribution

Generous annual leave scheme

Employee Assistance Programme

Cycle to work scheme

Flexible Working Policy

Excellent career progression opportunities

Qualifications

• Experience in administration of accommodation management.
• Ability to liaise with stakeholders and occupants.
• Flexibility to travel across the district for meetings.

Responsibilities

• Administer temporary and resettlement accommodation.
• Arrange nightly paid accommodation as required.
• Liaise with occupants and relevant organisations.

Skills

Strong interpersonal skills

Effective communication

Ability to stay calm under pressure

Job description

A great opportunity has become available to support South Holland District CouncilsHousing team to make a difference.

The post would initially be fixed term for 2 years with the possibility of the post being extended further.

We’re looking for someone who is a true people person—someone who can communicate effectively, stay calm under pressure, and show professionalism. Proving sufficient suitable accommodation will often be a challenge and you will assist the Accommodation Manager to overcome such challenges!

In this role, accuracy is key. You’ll work with a wide range of stakeholders, so strong interpersonal skills and the ability to build positive relationships are essential.

You’ll be responsible for

• Administration of temporary and resettlement accommodation and provision of nightly paid accommodation.
• Arrange nightly paid accommodation as required.
• Liaise with the occupants and relevant organisations for those accommodated.

This position is the foundation of our service—without it, we couldn’t succeed. You’ll be part of a close-knit team that values collaboration and support. Every day is different, and you’ll have exposure to various aspects of housing, with opportunities to learn and develop.

You’ll have the opportunity to work flexibly, spending time in the office to collaborate with colleagues and build networks, while also having the option to work hybrid. You will be required to attend the council’s offices when needed and travel to appointments within South Holland. The ability to travel across the district for visits and meetings is essential.

BENEFITS: We offer excellent terms and conditions of employment including:

• Local Government Pension Scheme, 23.8% employer contribution
• Generous annual leave scheme + option to buy more
• Employee Assistance Programme
• Employee Benefits Platform including retail, holiday, and leisure discounts
• Cycle to work scheme*
• Flu Jabs
• Free Eye Test voucher
• Flexible Working Policy
• Agile Working Policy*
• Car mileage reimbursement*
• Excellent career progression and training opportunities
• Long Service Recognition*

*Certain restrictions may apply

ABOUT US:

Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

If you are interested in having a confidential conversation about the role, please contact Christopher Walters on [e-mail]

The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.