Account Director - Digital Platforms

Michael Page; Addlestone; On-site; GBP 90,000 - 120,000; Full time

Job summary

A telecommunications company is seeking a seasoned enterprise sales leader with over 15 years of experience to drive full-cycle revenue growth across regional strategic accounts. This role involves leading consultative engagements, developing account strategies, and ensuring successful customer success and delivery governance. The ideal candidate should excel in complex account management and have strong negotiation and communication skills, capable of influencing senior leaders across multi-country operations.

Qualifications

• 15+ years of experience in SaaS, digital platforms, consulting, or telecom/IT services.
• Expertise in managing regional or global accounts effectively.
• Skilled in aligning with stakeholders across IT, procurement, and business units.

Responsibilities

• Own regional strategic accounts and drive revenue growth.
• Lead consultative engagements with CXOs.
• Develop and execute multi-country account strategies.
• Oversee regional delivery and customer success.
• Build strong stakeholder relationships.

Skills

Enterprise sales experience

Consultative selling

Complex account management

Negotiation skills

Customer success governance

Strong communication skills

Job description

The company is a large organization within the telecoms industry, known for its innovative solutions and commitment to delivering exceptional services to its clients. It operates in Gurgaon and is a leader in the technology and telecoms sector.

Job Description

• Own regional strategic accounts and drive full‑cycle revenue growth - including renewals, upsell, cross‑sell, and new business across multi‑country customer footprints.
• Lead consultative, value‑driven engagements with CXOs, aligning digital platform capabilities (SaaS, cloud, analytics, automation, integrations) to customer transformation roadmaps.
• Develop and execute multi‑country account strategies, ensuring consistent pipeline generation, accurate forecasting, and predictable business performance.
• Oversee regional delivery and customer success, ensuring smooth platform deployment, adoption, and usage growth in partnership with delivery, product, and engineering teams.
• Build strong regional and global stakeholder relationships, strengthening account penetration, governance, alignment on roadmaps, and long‑term value realisation.

The Successful Applicant

• Seasoned enterprise sales leader with 15+ years' experience in SaaS, digital platforms, consulting, or telecom/IT services, handling regional or global accounts.
• Strong consultative seller capable of engaging CXOs, understanding digital transformation agendas, and positioning platform‑led solutions (cloud, SaaS, analytics, automation, APIs).
• Expert in complex, multi‑country account management, comfortable navigating matrix organizations and aligning with stakeholders across IT, procurement, and business units.
• Commercially sharp negotiator with proven ability in driving renewals, upsell/cross‑sell, pricing discussions, and long‑term revenue growth.
• Skilled in customer success and delivery governance, ensuring high adoption, usage expansion, and successful multi‑country platform rollouts.
• Excellent communicator and relationship builder, with strong presentation skills, data‑driven decision‑making, and the ability to influence senior leaders across regions.