Academic Support Manager

University of West London; Greater London; On-site; GBP 42,000 - 52,000; Full time

Job summary

A leading university in London is seeking an Academic Support Manager to lead a team in the Library Services department. This permanent, full-time role involves managing subject librarians and ensuring that library services meet the needs of students and academic staff. The ideal candidate is proactive and possesses experience in a library environment, along with excellent communication skills. The position offers a salary between £42,609 to £51,525 per annum with the opportunity to contribute to an inclusive educational environment.

Qualifications

• Pro-active individual with a positive approach to service development.
• Experience in leading projects or working groups.
• Strong communication and interpersonal skills.

Responsibilities

• Manage a team of subject librarians and assistant librarians.
• Ensure library meets the needs of schools and colleges.
• Develop and lead initiatives to adapt library services.

Skills

Excellent communication skills

Experience in a library environment

Ability to supervise staff

Education

Professional library qualification or equivalent experience

Job description

TheUniversity of West London (UWL)is ranked as 41st in the UK in The Guardian University Guide 2026 and is the 1st London modern* university in The Times/The Sunday Times Good University Guide 2026. We are also the Number 1 London university for overall student satisfaction in the National Student Survey 2025**. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.

The Department

Library Services is at the heart of the student and academic experience at the University of West London, facilitating creation of knowledge and ideas and developing confident, critically information-literate professionals. We place particular value on supporting our institutional mission of extending higher education to those traditionally excluded from it, and in facilitating research and scholarship in ways that connect with equity and widening participation.

The Role

We are looking for an Academic Support Manager to join the UWL Library Services team. This role manages a small team of subject librarians and assistant librarians. It is one of two Academic Support Manager roles in the department.
This is a permanent and full-time role.

The Academic Support Manager role has strategic responsibility for ensuring that the library is meeting the needs of the schools and colleges which the subject librarians they line manage work with. This includes information literacy teaching in modules being embedded at the key points for students, evaluation of individual support provided to students and researchers and co-managing the book budget for the library.

The role is central to keeping inclusive collection development at the heart of our work.

This post is critical to the library through its work in developing and leading initiatives to adapt the library service to meet the current and future needs of our university and providing an excellent student experience.

The Person

We are looking for a pro‑active person with a positive approach to service development and excellent communication skills. You will have experience of working in a library environment with a professional library qualification or equivalent experience as well as experience of supervising staff on projects and/or leading on working groups/projects.

How to Apply

To apply click on ‘Apply’ and fill out the application form.

Further information about the application process can be found here:

https://jobs.uwl.ac.uk/display.aspx?id=1253&pid=0

Please email [e-mail] if you need any assistance with the application process.

Interviews are expected to be held in the week commencing 26 January 2026.

For informal enquiries about the position please contact:

Lenka Shipton, Head of Content and Scholarly Communication, [e-mail]

Additional Information

Read more about working at the University of West London at:

https://www.uwl.ac.uk/about-us/how-university-works/why-work-uwl

Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

Please be advised that it is expected that appointment within a grade will normally be at the minimum point.

We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.

The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.

£42,609 to £51,525 per annum