Abercrombie & Fitch - Brand Representative, Kensington

ABERCROMBIE AND FITCH; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global apparel retailer in London is seeking a Brand Representative who is outgoing and stylish to provide excellent customer service. The role involves ensuring a great sales floor experience while being adaptable and attentive to customer needs. Candidates should demonstrate strong communication skills and a genuine approach to customer interaction. Opportunities for career advancement and a flexible schedule are also offered.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Qualifications

• Outgoing, stylish, and helpful with a keen awareness of the store environment.
• Genuine and articulate communication to prioritize customer needs.
• Relatable and confident behaviors that translate into closing the sale.

Responsibilities

• Provide great customer service by anticipating and responding to customer needs.
• Ensure store presentation and maintain the sales floor.
• Initiate conversations and connect with customers.

Skills

Adaptability / Flexibility

Attention to Detail

Multi‑Tasking

Work Ethic

Job description

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

Job Description

The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful demonstrates a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi‑Tasking
• Work Ethic

Additional Information

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you!

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

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Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer