Abercrombie & Fitch - Brand Representative, Covent Garden

ABERCROMBIE AND FITCH; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global retailer is seeking an Abercrombie associate to provide exceptional customer service. The role requires someone outgoing, stylish, and able to connect with customers. Responsibilities include enhancing the customer experience, maintaining store presentation, and ensuring effective communication. Candidates should possess adaptability, attention to detail, and a strong work ethic. Benefits include a merchandise discount, flexible schedule, and opportunities for career advancement within an inclusive global team.

Benefits

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

Supportive global team environment

Qualifications

• Outgoing, stylish, and helpful with a focus on customer needs.
• Demonstrates confidence and social behaviors on the sales floor.
• Engaged in providing great customer service to ensure satisfaction.

Responsibilities

• Deliver excellent customer experience on the sales floor.
• Maintain store presentation and merchandise effectively.
• Communicate effectively to connect with customers and enhance sales.

Skills

Adaptability / Flexibility

Applied Learning

Attention to Detail

Multi-Tasking

Work Ethic

Job description

Company Description

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids' eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all.

The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites www.abercrombie.com, www.abercrombiekids.com, www.hollisterco.com and www.gillyhicks.com.

Job Description

The Abercrombie associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

What You’ll Do

• Customer Experience
• Store Presentation and Sales Floor
• Communication
• Asset Protection and Shrink
• Policies and Procedures
• Training and Development

Qualifications

• Adaptability / Flexibility
• Applied Learning
• Attention to Detail
• Multi-Tasking
• Work Ethic

Additional Information

What You’ll Get

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer