5★ Luxury Reservations Specialist

Lympstone Manor - Sales; Lympstone; On-site; GBP 26,000 - 32,000; Full time

Job summary

A luxury hotel resort located in Lympstone is looking for a Reservationist to join their team. The role entails interacting with guests, managing reservations, and building relationships to enhance customer experience. Candidates should have previous experience in 5-star establishments, strong organizational and communication skills, and the ability to thrive in fast-paced environments. This full-time position also comes with competitive pay and generous employee benefits. Applicants must be eligible to work in the UK.

Benefits

Generous monthly service charge addition

28 days holiday per year

Free staff meals

Staff discounts on food and beverage

Longevity rewards

Staff parties

Qualifications

• Previous experience in 5-star luxury hotels is preferred.
• Capacity to work in a team with a positive attitude.
• Flexibility and adaptability to a dynamic environment.

Responsibilities

• Interact with customers in a professional and friendly manner.
• Handle guest reservations and bookings to the correct standard.
• Build rapport with guests to maximize sales opportunities.
• Communicate regularly with other hotel departments.
• Work closely with the Front office team for effective service.

Skills

Good communication skills

Organizational skills

Attention to detail

Interpersonal skills

Ability to focus in a busy environment

Job description

A luxury hotel resort located in Lympstone is looking for a Reservationist to join their team. The role entails interacting with guests, managing reservations, and building relationships to enhance customer experience. Candidates should have previous experience in 5-star establishments, strong organizational and communication skills, and the ability to thrive in fast-paced environments. This full-time position also comes with competitive pay and generous employee benefits. Applicants must be eligible to work in the UK.