3rd Line IT Support Engineer - Onsite MSP (Azure/M365)

Bennett and Game Recruitment LTD; England; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading IT support company is seeking a 3rd Line IT Support Engineer to join their team in Waterlooville. The ideal candidate will have experience in 3rd line support, MSP, Microsoft 365, and Azure, along with strong networking skills including Ubiquiti Unifi and Mikrotik. This role is fully on-site and offers a salary range of £40,000 to £45,000, along with 20 days of holiday and other benefits such as a Christmas bonus and yearly salary review.

Benefits

20 days holiday

Christmas bonus

Yearly salary review

On-site parking

Qualifications

• Candidates must have 3rd line support experience.
• Must be a team player who thrives in a collaborative environment.
• Essential MSP experience required.
• Strong networking knowledge, especially with Ubiquiti Unifi and Mikrotik.
• Expertise in Windows Server including AD, DNS, DHCP, and Group Policy.
• Experience with Microsoft 365 and Azure administration and security.
• Proficient in Linux with strong troubleshooting skills.
• Familiarity with PSA and RMM tools like NinjaOne or ConnectWise.
• Awareness of cyber security best practices.

Responsibilities

• Lead and collaborate with the team to foster a culture of learning.
• Resolve complex IT issues regarding networking, servers, and security.
• Manage and improve IT systems proactively.
• Implement IT projects including migrations and security enhancements.
• Ensure compliance with cyber security standards.

Skills

3rd line support experience

Team collaboration

MSP experience

Networking knowledge (Ubiquiti Unifi, Mikrotik)

Windows Server expertise (AD, DNS, DHCP, Group Policy, Hyper-V/VMware)

Microsoft 365 & Azure administration

Linux troubleshooting

PSA & RMM experience (NinjaOne, ConnectWise)

Cyber security awareness

Job description

A leading IT support company is seeking a 3rd Line IT Support Engineer to join their team in Waterlooville. The ideal candidate will have experience in 3rd line support, MSP, Microsoft 365, and Azure, along with strong networking skills including Ubiquiti Unifi and Mikrotik. This role is fully on-site and offers a salary range of £40,000 to £45,000, along with 20 days of holiday and other benefits such as a Christmas bonus and yearly salary review.