32497 - Technical Assistant (Water Industry) - Yorkshire

Environment Agency; York and North Yorkshire; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A regulatory body for the water industry is looking for an enthusiastic individual to provide administrative and technical support. You will manage information systems, handle queries, and assist team leaders. The ideal candidate will have GCSE in a science subject, effective communication skills, and experience working in a team. A flexible approach is essential, and a willingness to travel for meetings is required. This role is based in either Leeds, Rotherham, or York offices.

Qualifications

• GCSE Grade 4 / Grade C or above in a science related subject (or equivalent).
• Experience of working in a team.
• Proven capacity to develop effective working relationships with others.
• Ability to communicate effectively, both verbally and in writing.
• Confidence in using Microsoft Office applications, particularly Excel.

Responsibilities

• Managing information systems and interpreting data.
• Handling internal and external queries.
• Performing technical regulatory administration tasks.
• Maintaining and updating filing systems.
• Providing administrative support to team leaders.

Skills

Communication skills

Teamwork

Organisational skills

Understanding priorities

Microsoft Excel

Handling sensitive information

Education

GCSE Grade 4 / Grade C in a science subject

Job description

Are you ready to make a real difference? Join one of our water industry regulation teams and help to address serious and complex environmental issues within the water industry.

You’ll bring your enthusiasm and organisational skills to the role to provide crucial administrative and technical support, helping our teams achieve their business targets and secure positive outcomes for people, wildlife and the environment.

Responsibilities

• Managing information systems, carrying out routine interpretation of data and preparing basic reports.
• Managing responses to internal and external queries.
• Technical regulatory administration tasks, e.g. arranging interviews and liaising with disclosure officers and lawyers.
• Supporting the team to respond to information requests and enquiries from customers.
• Maintaining and updating our filing systems to ensure information is accessible and accurate.
• Processing procurement requests for the team, including PPE and environmental incident response equipment.
• Providing administrative support to team leaders and senior officers as needed, for example taking minutes and recording actions during meetings.

A flexible approach is essential, and you will be expected to manage your own time, plan and prioritise your work, and effectively manage the expectations of the teams you support. While previous experience in a similar role would be beneficial, a positive attitude and enthusiasm are just as important.

We are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment.

We'll provide comprehensive training and ensure you have the tools, equipment, and protective clothing needed to carry out your duties safely and effectively.

The team

Our water industry enforcement and compliance teams are dedicated to addressing serious and complex performance issues within the water industry, driving improvements in compliance and environmental standards. Based in one of the listed locations, your team will work closely with water companies to achieve these goals.

You can be based from our Leeds, Rotherham or York offices. You’ll mostly be office based but a willingness to travel is essential e.g. for team meetings/training.

Experience / skills required

Ideally, you will have previous regulatory experience and/or a scientific background, but if this is your first role or a career change, we would expect you to draw upon previous scientific knowledge whilst undertaking relevant training.

Essential

• GCSE Grade 4 / Grade C or above in a science related subject (or equivalent).
• Experience of working in a team.
• Proven capacity to develop effective working relationships with others.
• Understanding of others’ priorities and the ability to support them in achieving their goals.
• The ability to communicate effectively, both verbally and written.
• Confidence in using common Microsoft Office applications, particularly Excel.
• Awareness of the importance of handling sensitive information appropriately.

Desirable

• Previous administrative or secretarial experience.
• Full UK driving licence.