31960 - Flood & Coastal Risk Management Officer

Environment Agency; Kings Hill; On-site; GBP 30,000 - 45,000; Full time

Job summary

A governmental environmental agency in the UK is seeking a dedicated individual to lead flood risk management efforts. In this role, you will manage data and information to deliver essential services while engaging with a variety of partners. Excellent communication skills and experience with GIS tools are vital for success. The position supports a flexible working environment and is crucial for enhancing environmental outcomes across communities.

Qualifications

• Experience in providing excellent customer service and influencing outcomes.
• Ability to manage accurate data and information.
• Full UK driving licence required.

Responsibilities

• Manage team inbox and correspondence.
• Support delivery of Flood and Coastal Risk Management projects.
• Process Flood Risk Activity Permits.
• Support incident response responsibilities.
• Liaise with partners to build catchment flood knowledge.
• Influence design of new developments through planning advice.
• Oversee flood risk modelling and mapping.

Skills

Great communication skills

Experience with diverse backgrounds

Customer service orientation

Technical grasp of flood risk concepts

Partnership building

Tools

Geographic Information Systems (ArcGIS)

Job description

Overview

We are the Environment Agency, and we work in partnership with government, local councils, businesses, and communities to protect people and businesses from flood risk and the impacts of climate change. This role will see you leading on the management and provision of flood risk data and information in formats such as technical reports, flood models, and databases, provided to deadlines set out in our customer charter to internal and external customers. We provide continual opportunities to grow your technical knowledge and leadership to help develop your career.

Typical week

• Managing the team inbox and email correspondence.
• Providing general support to the team in the delivery of Flood and Coastal Risk Management projects/schemes.
• Processing Flood Risk Activity Permits.
• Supporting incident response responsibilities.
• Travelling to sites to liaise with partners and build catchment flood knowledge.
• Shadowing others on complex workstreams to coach technical skills and develop your career.
• Influencing the location and design of new development through planning and permitting advice.
• Overseeing flood risk modelling and mapping to inform decisions and new flood risk schemes.

We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share; please clearly include any information regarding your preferred working arrangements on your application.

Requirements and desirable experience

You will be welcomed and supported by our dedicated, passionate team and given all the training and guidance needed to succeed. You will need:

• Great communication skills and experience of dealing with people from different backgrounds. A passion for providing excellent customer service and protecting the environment to help influence others to achieve the best outcomes for our area. Ability to grasp technical concepts around flood risk.
• Experience using Geographic Information Systems (ArcGIS) is preferred, including basic geo-processing (creating, editing, importing, and exporting datasets).
• Accurate data and information management.
• Able to form effective partnerships to deliver environmental and flood risk outcomes.
• Full UK driving licence is essential.

We influence the location and design of new development through planning and permitting advice. We also oversee flood risk modelling and mapping to inform decisions and new flood risk schemes.