2nd Line Support Engineer

Sterling Bridge; England; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A leading FinTech firm in Southampton is seeking a talented 2nd Line Engineer to join their dynamic technical team. This hybrid role offers the chance to handle escalated support tickets and work closely with senior engineers, providing a platform for substantial career growth and exposure to cutting-edge technology. The ideal candidate will have experience supporting Windows Server and Microsoft 365, alongside strong networking knowledge.

Qualifications

• 2nd Line Engineer with experience in cloud and infrastructure.
• Strong problem-solving skills and eagerness to learn new technologies.

Responsibilities

• Handle escalated support tickets effectively.
• Collaborate with senior engineers on diverse projects.

Skills

Experience supporting Windows Server, Microsoft 365 & Active Directory

Knowledge of networking fundamentals DNS, DHCP, VPNs, firewalls

Exposure to Azure, Intune, and cloud tech

Job description

Role:

2nd Line Engineer

Location:

Southampton (Hybrid)

Salary:

£32,000 - £37,000

Cutting-Edge FinTech | Cloud-Driven Environment | Huge Career Growth Potential

We’re working with one of Southampton’s most innovative FinTech firms, a market leader using AI, cloud, and automation to reshape how financial technology operates. They’re now looking for a talented 2nd Line Engineer to join their growing technical team and be part of a company that blends cutting‑edge tech with an incredible culture of growth.

In this role, you’ll handle escalated support tickets, work closely with senior engineers on projects, and gain hands‑on experience across Microsoft 365, Azure, virtualisation, and networking. Whether you’re an experienced 2nd Line Engineer looking for a step into infrastructure or an ambitious 1st Line Technician ready to level up, this is a genuine opportunity to grow fast in a business that rewards drive, curiosity, and excellence.

Required Skills:

• Experience supporting Windows Server, Microsoft 365 & Active Directory
• Knowledge of networking fundamentals DNS, DHCP, VPNs, firewalls
• Exposure to Azure, Intune, and cloud tech...