2nd-Line Application Support Analyst (SQL & Windows)

Elevate Technology Group Ltd; England; On-site; GBP 35,000 - 40,000; Full time

Job summary

A growing healthcare organisation seeks an Application Support Analyst to enhance their technology team in Gerrards Cross. This role involves supporting and maintaining critical applications used across clinical environments. The ideal candidate will have proven experience in application support, strong SQL knowledge, and the ability to collaborate effectively with users and IT teams. This position offers a salary between £35,000 and £40,000 plus benefits, in a fast-paced healthcare setting.

Qualifications

• Proven experience in an Application Support or similar technical support role.
• Strong working knowledge of SQL and relational databases.
• Experience supporting Windows environments.

Responsibilities

• Providing 2nd line application support to internal users.
• Managing and resolving incidents and service requests.
• Investigating application, database, and system issues.

Skills

2nd line application support

SQL

Windows environments support

Service desk tools knowledge

Remote access tools

Communication skills

Tools

Jira

Job description

A growing healthcare organisation seeks an Application Support Analyst to enhance their technology team in Gerrards Cross. This role involves supporting and maintaining critical applications used across clinical environments. The ideal candidate will have proven experience in application support, strong SQL knowledge, and the ability to collaborate effectively with users and IT teams. This position offers a salary between £35,000 and £40,000 plus benefits, in a fast-paced healthcare setting.