23 Wall, Product Manager – Senior Associate / VP

JPMorgan Chase & Co.; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global financial services firm is seeking a Product Manager to join their innovative 23 Wall team in London. This role focuses on developing and launching cutting-edge digital tools, ensuring a superior experience for clients. Ideal candidates will have over 5 years of product management experience and a strong understanding of the product lifecycle. The position offers opportunities to collaborate across teams and deliver key technological solutions that meet client needs in a dynamic environment.

Qualifications

• 5 years of experience or equivalent expertise in product management.
• Impeccable communication skills with stakeholders.
• Commercial instinct to perform under pressure.

Responsibilities

• Owns and maintains a product backlog.
• Execute the digital strategy for 23 Wall.
• Manage recurring meetings with technology partners.

Skills

Product management expertise

Advanced knowledge of product development life cycle

Impeccable communication skills

Self-directed and highly motivated

Ability to analyze business practices

Job description

23 Wall is a global team of private-siders dedicated to ensuring the power of the full JPMorgan Chase franchise is brought to bear for the world’s largest, most sophisticated clients and their family offices across lines of business. The team sits within the Private Bank but has a LOB-agnostic mandate. The team provides insight and access to the firm’s expertise, capital, and deal flow across clients’ balance sheets.

This is an exciting opportunity for you to join a dynamic, diverse team within J.P Morgan’s 23 Wall team, focused exclusively on executing the team’s digital agenda. We are actively looking for exceptionally talented individuals who are collaborative, confident, and motivated to provide a first‑class experience to clients by building state of the art digital tools. If you are an experienced product manager with an entrepreneurial mind‑set and are looking to constantly challenge yourself, J.P. Morgan is the place for you.

As a Product Manager in the 23 Wall team, you will innovate new product offerings and lead the end‑to‑end product life cycle. You will be responsible for developing profitable technology solutions that provide value to the 23 Wall team and the firm’s largest clients. Utilizing your deep understanding of how to get a product off the ground, you will guide the successful launch of CRM features, gather crucial feedback, and ensure delivery of top‑tier advisor experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed expectations.

Job Responsibilities

• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Partnering with Technology and Design to execute 23 Wall’s digital strategy by writing epics and stories to guide Technology and Design work
• Executes a product strategy and product vision that delivers value to 23 Wall advisors
• Partners closely with other private bank product managers to manage dependencies and align roadmaps
• Manages recurring meetings with technology and design partners and represents 23 Wall’s interests and priorities in private bank product and technology forums
• Manages and responds to urgent requests quickly and accurately
• Develops presentations for internal audiences showing progress and 23 Wall technology products

Required Qualifications, Capabilities and Skills

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Impeccable communication skills with the ability to effectively interact with key stakeholders in all functions
• Self‑directed, highly motivated, and able to work independently
• Personal integrity, initiative and leadership qualities with a positive attitude towards the flexible nature of the role
• Commercial instinct and ability to perform under pressure and tight deadlines
• Extraordinarily high level of focus on work quality and attention to detail
• Strong written and verbal communication skill
• Ability to quickly analyze business practices to identify risk and develop innovative solutions
• Superior judgment and discretion working with both confidential and sensitive information

Preferred Qualifications, Capabilities and Skills

• 3 to 5 years of experience in wealth management or investment banking
• Previous experience writing technology requirements, epics, and JIRAs
• Demonstrated prior experience working in a highly matrixed, complex organization
• A well‑rounded academic background