20h Sales Assistant

MCARTHURGLEN; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retail brand in York and North Yorkshire is seeking a dedicated team member to help achieve store sales and profit targets. Responsibilities include inspiring consumer loyalty, executing store operations, and training team members in customer service. Ideal candidates will have a strong focus on customer satisfaction and brand values, ensuring the highest quality service and operational excellence.

Responsibilities

• Contribute to meeting or exceeding store sales and profit targets.
• Inspire consumer loyalty to the brand.
• Execute store operations focused on selected functional areas.
• Identify sales and KPI improvement opportunities.
• Be a role model for customer service.
• Train selected team members on service skills.

Job description

Responsibility

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the brand
• Diligently executing store operations, with a special focus on selected functional areas
• Providing support and feedback to Retail Professionals Purpose & impact on organization:
• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
• Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
• Be a role model for customer service and meeting or exceeding customers' expectations
• Share your customer service experience and train selected team members to fine-tune their service skills
• Be a resource for Retail Professionals in dealing with complex customer service situations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use advanced Category expertise to successfully meet the specific needs of even the most demanding customers
• Guide and train selected team members on basic Foundational and Seasonal Brand and product knowledge, especially in your assigned Categories (if applicable)
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor