2 x Weekend Network Support Engineers (UK Remote) - Systems Integrator

Hamilton Barnes Associates Limited; Greater London; Remote; GBP 132,000; Full time

Job summary

A pioneering technology organization in the United Kingdom is seeking a networking expert to provide high-quality technical service and troubleshoot complex issues. This remote position requires strong expertise in routing, switching, and security, with a competitive salary of £132,000 per annum. Candidates should be confident communicators and thrive under pressure. Join a culture that values technical skill and offers long-term career growth.

Benefits

Work with cutting-edge, proprietary network hardware and software

Collaborate with some of the brightest minds in networking

Competitive compensation and long-term career growth

Responsibilities

• Provide consistently high-quality technical service to customers.
• Deliver actionable product feedback to engineering teams.
• Troubleshoot and resolve complex issues across networks.
• Manage and support large-scale enterprise customer environments.
• Identify, document, and elevate product bugs.
• Produce and maintain clear documentation.
• Mentor peers and contribute to technical excellence.

Skills

Strong all-round networking expertise (Routing, Switching, Security, and Wireless)

Fluent across WAN/LAN, DNS, and network performance fundamentals

Hands-on experience troubleshooting and supporting complex enterprise environments

Confident communicator with excellent problem-solving and analytical skills

Calm under pressure, thrives in fast-paced, evolving environments

Strong documentation, collaboration, and process improvement mindset

Job description

Are you looking for an exciting new opportunity? Join a pioneering organisation that’s redefining the future of enterprise networking. This organisation designs and builds its own hardware, software, and operational platforms to deliver high-performance, intelligent networks for some of the world’s leading enterprises. Their customers include some of the most recognisable names in tech and finance — and they’re only just getting started.

Grasp the opportunity to work at the forefront of next‑generation network infrastructure, tackling some of the most complex and unique network challenges in the industry.

If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities

• Provide consistently high-quality technical service to customers, earning trust through accuracy, responsiveness, and results.
• Deliver actionable product feedback and insights to engineering teams, shaping the next generation of networking technology.
• Troubleshoot and resolve complex issues across routing, switching, security, and wireless networks.
• Manage and support large-scale enterprise customer environments, primarily remotely.
• Identify, document, and elevate product bugs with precise reproduction steps.
• Produce and maintain clear documentation, knowledge base content, and feature requests.
• Mentor peers, improve internal processes, and contribute to technical excellence across the organisation.

Skills / Must Have

• Strong all‑round networking expertise (Routing, Switching, Security, and Wireless).
• Fluent across WAN/LAN, DNS, and network performance fundamentals.
• Hands‑on experience troubleshooting and supporting complex enterprise environments.
• Confident communicator with excellent problem‑solving and analytical skills.
• Calm under pressure, thrives in fast‑paced, evolving environments.
• Strong documentation, collaboration, and process improvement mindset.

Benefits

• Work with cutting‑edge, proprietary network hardware and software developed in‑house.
• Be part of a culture that values deep technical skill, autonomy, and impact.
• Collaborate with some of the brightest minds in modern networking and cloud infrastructure.
• Competitive compensation, benefits, and long‑term career growth.

Location

• Remote (Working hours - Thursday to Monday)

Salary

• £132,000 per annum