1st Line IT Support Technician

Four Cs Mat; Peterborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A multi-academy trust is seeking a 1st Line IT Support Technician to provide technical assistance for ICT infrastructure across primary and secondary schools. Responsibilities include supporting dependable ICT services and contributing to the Trust's needs. Candidates should have strong personal qualities and effective communication skills. This position is based in Peterborough and offers a collaborative environment with support from a central ICT team.

Qualifications

• Strong personal qualities such as confidence and integrity.
• Ability to work independently and communicate effectively.
• Understanding of ICT and the ability to contribute to ICT needs.

Responsibilities

• Provide technical assistance to maintain ICT infrastructure.
• Support services from all ICT based school systems.
• Work across all schools within the Trust.

Skills

Effective communication

Initiative

Understanding of ICT

Job description

Overview

An exciting opportunity has arisen for a 1st Line IT Support Technician to join the Four Cs MAT. The successful candidate will provide technical assistance to maintain ICT infrastructure, hardware and software. They will support and facilitate dependable services from all ICT based school systems to support the delivery of the curriculum. This role will be based across all schools within the Trust both Primary and Secondary and will be fully supported by a motivated and successful central ICT team.

Hours

Hours of work will be Monday to Thursday 8.00 am to 4.00 pm and Fridays 8.00 am to 3.30 pm.

Responsibilities

• Provide technical assistance to maintain ICT infrastructure, hardware and software.
• Support and facilitate dependable services from all ICT based school systems to support the delivery of the curriculum.
• Work across all schools within the Trust (Primary and Secondary) with support from the central ICT team.

Qualifications and Attributes

• Strong personal qualities such as confidence, integrity and presence.
• Consistent and effective communication with initiative and the ability to work independently.
• Understanding of ICT and ability to contribute to a growing Trust’s ICT needs.

Application Process and Contact

Full details of the post and how to apply can be found on the Trust website www.fourcsmat.org.uk. Informal enquiries should be directed to Faye Skinner, HR Officer, via email at [e-mail].

Closing Date

Closing date: 9.00 am on Monday 6 October 2025

Safeguarding and Recruitment

The Four Cs MAT is committed to safeguarding and protecting the welfare of children and young people and expects all staff and volunteers to share this commitment. All appointments involve regulated activity and are subject to an Enhanced DBS disclosure, Barred List checks and two successful references. Online searches are carried out on all shortlisted candidates.

Contact

Helpston Road, Glinton, Peterborough PE6 7JX Tel [phone]