12-Month Fixed Term: Customer Service Advisor with Training & Benefits

TrustFord; Brighton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive service provider in Brighton is seeking a Customer Service Advisor to join their team on a 12-month fixed-term contract. The ideal candidate will have excellent communication abilities and a background in customer service. Responsibilities include managing customer inquiries and ensuring exceptional service delivery. Benefits include a comprehensive training program, 33 days of holiday, and performance-related bonuses.

Benefits

Performance-related bonus

33 days annual leave

Pension Scheme & Life Assurance

Discount on Service, Bodyshop and Parts

Cycle to work purchase scheme

Qualifications

• Ability to work to deadlines and handle sensitive information.
• Experience in a selling/customer service environment.
• Demonstrate drive, commitment, and enthusiasm.

Responsibilities

• Handle customer inquiries and provide exceptional service.
• Work within deadlines in a fast-paced environment.
• Support team objectives and contribute to customer satisfaction.

Skills

Excellent communication skills

Customer focused

Organisational skills

Team player

Experience as a Service Advisor

Job description

A leading automotive service provider in Brighton is seeking a Customer Service Advisor to join their team on a 12-month fixed-term contract. The ideal candidate will have excellent communication abilities and a background in customer service. Responsibilities include managing customer inquiries and ensuring exceptional service delivery. Benefits include a comprehensive training program, 33 days of holiday, and performance-related bonuses.