Overview
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area.
The job holder is expected to be competent in their area of work, and any specific qualifications or training required will be detailed in the relevant job description.
This is a non-operational role which may involve contact with prisoners depending on their area of work.
This role has no line management responsibilities.
Typical Tasks
- Organise, produce and maintain accurate records for area of work
- Act as contact point for all communications to the team, prioritise and distribute communications to the appropriate person or relevant department in establishment
- Complete monitoring returns for area of work
- Co‑ordinate any awareness sessions for area of work
- Prepare paperwork for checking by manager, conducting initial checks as required
- Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
- Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
- Collate information relating to relevant Service Delivery Indicators (SDIs)
- Act as secretary to meetings as required including organising agenda, taking, distributing minutes and action points
Job Descriptions within this Group Profile
- Business Administrator : Activity Hub
- Business Administrator : Business Hub
- Business Administrator : Employment
- Business Administrator : Equality
- Business Administrator : Mobilisation, Transition and Transformation (MTT) Administration Support
- Business Administrator : Resettlement Worker
- Business Administrator : Establishment Television Systems
- Business Administrator : Healthcare
- Business Administrator : Management Coordinator
- Business Administrator : New Colleagues Lead Administrator
- Business Administrator : Observation, Categorisation and Allocation (OCA)
- Business Administrator : Offender Management Hub
- Business Administrator : People Hub
- Business Administrator : Prison Digital Services Administrator
- Business Administrator : Programmes
- Business Administrator : Psychology
- Business Administrator : Regional Admin Support – Wales
- Business Administrator : Regional Admin Support – North East
- Business Administrator : Chaplaincy
- Business Administrator : Safe Decent and Secure
- Business Administrator : Safer Custody
- Business Administrator : Security Intelligence Collator
- Business Administrator : Social and Palliative Care
- Business Administrator : Substance Misuse and Drug Strategy
- Business Administrator : VCC Administrator
Essential Skills / Qualifications / Accreditation / Registration
Job holders must complete specific training in their specialism once they take up post. An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Hours of Work and Allowances
18.5 hour working week.
Behaviours
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
Level of Security Checks Required
DBS Standard.
Use of Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.