ServiceNow Business Analyst

UX4MATION; Lille; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading ServiceNow partner in Lille, France is looking for dynamic professionals to join their team to enhance digital transformations. The ideal candidate will lead workshops, design tailored solutions, and support change management while being involved in pre-sales activities. They offer personalized training and a collaborative work environment, emphasizing strong interpersonal skills and proficiency in programming languages.

Prestations

Personalized training programs

Career-accelerating training

Supportive work environment

Qualifications

• Fluent in English and willing to travel, both domestically and internationally.
• Dynamic and team-oriented, eager to contribute to large-scale projects.
• Passionate about new technologies, especially ServiceNow.

Responsabilités

• Design solutions based on clients' needs and UX4MATION's expertise.
• Lead workshops to build a shared understanding of the solution.
• Support change management for clients and users.

Connaissances

Proficient in programming languages (JavaScript, HTML, CSS, Web Services)

Entrepreneurial mindset

Strong interpersonal skills

Customer-focused

Formation

Graduate of a top engineering or business school

Description du poste

TOGETHER, WE TRANSFORM HUMAN EXPERIENCES FOR A BETTER WORLD. 🌍

UX4MATION is a leading ServiceNow pure‑play partner based in France, delivering high-quality solutions to customers across Europe, the Middle East & Africa, and North America. We specialize in enhancing employee and customer experiences through end‑to‑end strategy, consulting, and implementation services.🚀

✅ As a ServiceNow Center of Excellence and Innovation (CoEI), we offer expert capabilities tailored to the specific needs of our clients, covering ITSM, CSM, HRSD, SPM, ITOM, FSO, App Engine, and more.

✅ With UX / UI design at the core of our approach, we prioritize user‑centric solutions that enable seamless and effective digital transformations.

✅ Our multilingual team of certified ServiceNow experts has extensive experience managing projects across industries such as telecom, finance & banking, transportation & logistics, energy, insurance, utilities, and beyond.

www.ux4mation.com

Follow us here : https://www.linkedin.com/company/ux4mation/

Job Description

Our ServiceNow team is waiting for you to take on new challenges! 🚀

Join us and help our clients drive their digital transformation with the ServiceNow platform!

Your Missions :

• Design solutions and specifications based on our clients' needs and UX4MATION’s expertise.
• Lead workshops to build a shared and detailed understanding of the solution to be implemented.
• Configure and integrate the ServiceNow solution while developing new applications.
• Support change management for our clients and users (communication, training, tailored support, IT, and business transformation).
• Participate in pre‑sales activities alongside our ServiceNow platform specialists.

What We Offer :

• A personalized training path —100% of our employees were trained and certified in 2025!
• The chance to enhance and refine your expertise by learning from our partners and industry experts , while receiving support from top‑tier managers.
• The opportunity to enroll in career‑accelerating training programs .

What About Salary?

We will discuss this transparently during our conversations! 💬

Your Profile : You Are :

• Entrepreneurial – Passionate and eager to learn.
• Collaborative & Communicative – A positive mindset and strong interpersonal skills make you a great team player.
• A Challenger – You thrive on continuous growth and adapt easily to any situation.

Your Technical Skills :

• Graduate of a top engineering or business school , passionate about new technologies, especially ServiceNow , and their impact on IT and business operations.
• Proficient in various programming languages (JavaScript, HTML / CSS, Web Services, etc.).
• Dynamic and team‑oriented, eager to contribute to large‑scale projects within a leading company with international growth ambitions .
• Strong interpersonal skills with a customer‑focused mindset.
• Adaptable and curious, excited to work in a team environment to share expertise and enthusiasm for new technologies .
• Willing to travel within France and internationally —so you must be fluent in English! 🌍

Want to Join a Team That Supports Your Growth?

At UX4MATION, we develop your skills and innovation mindset while offering afterworks, sports activities, and meet‑ups ! 🎉

What We Offer You :

✅ Join a fast‑growing and dynamic company.

✅ Work in an international and diverse environment.

✅ Accelerate your learning curve with a unique team experience .

✅ Benefit from a personalized training program

✅ Learn from industry‑leading partners and experts with support from high‑quality managers.

✅ Enjoy a pleasant work environment .

✅ Competitive salary and benefits.

✅ A fast and efficient recruitment process.

Equal Opportunity Commitment

At UX4MATION, we are committed to equal opportunities for all . We do not discriminate based on race, religion, beliefs, ethnicity, disability, age, nationality, marital status, family status, sexual orientation, gender, identity , or any other status protected by applicable law.

📢 Ready to take on your next challenge? Join us! 🚀