Remote Cruise Planner & Concierge

Xperience Xscape Travels; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading travel company is seeking a Cruise Destination Specialist to support clients throughout their journey. This role involves prompt communication, itinerary management, and client follow-up to ensure satisfaction. The ideal candidate should be detail-oriented, organized, and possess excellent communication skills. This position offers the flexibility of remote work, along with travel perks and growth opportunities within the company.

Prestations

Remote freedom

Travel perks

Growth opportunities

Qualifications

• Strong communication skills necessary for client interactions.
• Experience in customer service, ideally in the travel sector.
• Organizational skills to manage multiple tasks efficiently.
• Willingness to learn new technologies and processes.
• A genuine passion for travel and helping clients.

Responsabilités

• Respond promptly to client inquiries via various channels.
• Assist clients with itinerary updates and special requests.
• Provide accurate travel requirement information.
• Conduct follow-ups to ensure client satisfaction.
• Address client concerns with empathy.

Connaissances

Excellent written and verbal communication

Customer service background

Organized and detail-oriented

Comfortable learning new tools

Passion for travel

Description du poste

A leading travel company is seeking a Cruise Destination Specialist to support clients throughout their journey. This role involves prompt communication, itinerary management, and client follow-up to ensure satisfaction. The ideal candidate should be detail-oriented, organized, and possess excellent communication skills. This position offers the flexibility of remote work, along with travel perks and growth opportunities within the company.