Onsite IT Support Technician – Multi-Site Coverage

Stefanini; Paris; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A leading IT services company in France is seeking a Deskside Technician to provide hands-on IT support. Responsibilities include troubleshooting network and mobile device issues, providing customer service, and deploying IT equipment. Candidates should have 3-5 years in a technical ICT environment, with strong knowledge in Microsoft platforms and customer sensitivity. Fluency in English and French is required. This position offers a chance to join a dynamic team at the forefront of technology.

Qualifications

• 3-5 years of experience in a technical ICT environment.
• Strong knowledge of English and French.
• Proven ability to deliver multi-site projects.

Responsabilités

• Manage ticket follow up and escalation.
• Troubleshoot network and mobile device issues.
• Configure and deploy IT equipment for new users.
• Conduct hardware audits and provide hardware support.

Connaissances

Customer service skills

Technical writing skills

Problem-solving

Flexibility

Attention to detail

Formation

Bachelor's degree in Information Technology or Computer Science

Outils

ServiceNow

Active Directory

Microsoft Office

SCCM

Description du poste

A leading IT services company in France is seeking a Deskside Technician to provide hands-on IT support. Responsibilities include troubleshooting network and mobile device issues, providing customer service, and deploying IT equipment. Candidates should have 3-5 years in a technical ICT environment, with strong knowledge in Microsoft platforms and customer sensitivity. Fluency in English and French is required. This position offers a chance to join a dynamic team at the forefront of technology.