Logistics & Delivery Advisor with French and English - Work In Greece

Mercier Consultancy MD; France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A logistics consultancy is seeking a talented Logistics & Delivery Advisor fluent in French and English to ensure smooth operations and exceptional support for French-speaking clients. Responsibilities include providing logistical support, coordinating deliveries, and assisting with customer inquiries. This role offers a competitive salary, a fully paid relocation package, and various health benefits. Join a dynamic team and make a significant impact on customer satisfaction.

Prestations

Competitive Monthly Salary

Fully Paid Relocation Package

Monthly Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Health Insurance

Qualifications

• Fluency in French (both written and spoken) is essential.
• Proficiency in English is required.
• Experience in logistics or customer service preferred.

Responsabilités

• Deliver logistical support and customer service to French-speaking clients.
• Coordinate with logistics teams for timely delivery.
• Assist customers with inquiries regarding orders and shipping.

Connaissances

Fluency in French

Strong communication skills

Customer-oriented mindset

Ability to manage multiple tasks

Proactive problem-solving

Outils

Logistics software

CRM tools

Description du poste

Mercier Consultancy MD is seeking a talented Logistics & Delivery Advisor who is fluent in both French and English to join our team in beautiful Greece! In this role, you will be responsible for ensuring smooth logistics operations and providing outstanding support to our French-speaking clients. This is an exciting opportunity to work in a dynamic environment while making a significant impact on customer satisfaction.

Key Responsibilities

• Deliver exceptional logistical support and customer service to French-speaking clients via phone, email, and chat.
• Coordinate with logistics teams to ensure timely delivery and accurate tracking of shipments.
• Assist customers with inquiries related to their orders, shipping options, and delivery-related issues.
• Document all customer interactions and maintain accurate records using our CRM system.
• Collaborate with various internal teams to streamline processes and improve service efficiency.
• Stay informed about industry standards and best practices in logistics to provide relevant guidance to customers.

Requirements

• Fluency in French (both written and spoken) is essential; proficiency in English is required.
• Experience in logistics, customer service, or a related field is preferred.
• Strong communication skills with a customer-oriented mindset.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with logistics software and CRM tools is a plus.
• A proactive approach to problem-solving and a commitment to quality service.
• Willingness to work collaboratively in a diverse team and adapt to changing needs.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More...