Inside Sales - Courbevoie Agency

American President Lines; Courbevoie; À distance; EUR 35 000 - 50 000; Plein temps

Résumé du poste

A leading global shipping company in Courbevoie is seeking a dedicated professional to manage a remote client portfolio. Responsibilities include acquiring, developing, and retaining clients while promoting various CMA CGM Group products and services. The ideal candidate will have a postgraduate degree in International Trade or Logistics, along with strong negotiation and interpersonal skills. Fluency in French and English is essential for this role.

Qualifications

• Postgraduate degree (4/5 years) in International Trade or Transport/Logistics.
• Experience of at least one year in a similar position.
• Fluency in French and English.

Responsabilités

• Manage a remote portfolio of clients to meet commercial objectives.
• Prospect new customers and develop new traffic.
• Promote and sell CMA CGM Group products and services.

Connaissances

Interpersonal skills

Negotiation skills

Fluent in French

Fluent in English

Organization skills

Proactivity

Formation

Postgraduate degree in International Trade or Transport/Logistics

Outils

IT and Office tools

Description du poste

Overview

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Location: Courbevoie, FR

ROLE

ROLE: Within the Agency's commercial team, you are responsible for a remote client portfolio in order to meet the Group's commercial objectives. You are in charge of the acquisition, development, retention and traffic management of these customers, and you sell all the products and services of the CMA CGM Group.

RESPONSIBILITIES

• In this context, you manage a portfolio of repeat clients remotely in a given geographical area and according to a commercial segmentation defined by the Management. You regularly organise your customer contacts according to the objectives set by the Sales Department.
• You may be required to remotely prospect new customers, develop new traffic, identify market opportunities and monitor them.
• Thus, you promote and sell all the products and services of the CMA CGM Group maritime or not (e-commerce, value-added service (VAS), intermodal, logistics, air, etc.) in compliance with their pricing policy.
• You fill in the Customer information in the CRM tool and ensure that it is updated.
• Together with Management, you ensure the quality of customer segmentation.
• In addition, you plan your commercial actions in the context of achieving your objectives defined in the budget.
• You relay the customer quotation requests to the sales associates and relay to the Customer Service the requests concerning the operational monitoring.
• You provide the necessary information (market, rates, competition, regulation, trends, etc.) to the lines, trade managers or/and the Sales Department.
• You also track client collections in your portfolio in coordination with the financial department.
• Finally, you ensure compliance with the company’s Quality, Safety and Security procedures.

QUALIFICATIONS

• You have a postgraduate degree (+4/5 years) in International Trade or Transport/Logistics, and you ideally have an experience of at least one year in the same position. You have good command of IT and Office tools and you speak French and English fluently.
• Your interpersonal and your negotiation skills will be essential to communicate efficiently with your numerous contacts. Your self-sufficiency, your organization skills, your rigor, reactivity and proactivity will allow you to perform successfully in this position.