HVAC Service Technician

Service Experts Heating & Air Conditioning; Eschviller; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

A leading HVAC service provider is seeking a qualified technician in France. This role involves servicing and diagnosing HVAC systems for residential and light commercial clients. The ideal candidate will have a high school diploma, relevant certifications, and at least two years of experience. Competitive compensation and comprehensive benefits are offered, including bonuses and paid time off.

Prestations

Generous PTO

Company-sponsored medical insurance

401(k) with matching

Tool replacement program

Qualifications

• 2+ years’ experience in HVAC is required.
• Valid licensing and EPA certifications are necessary.
• Ability to troubleshoot electrical and refrigerant systems.

Responsabilités

• Perform diagnostics on HVAC equipment.
• Ensure customer satisfaction through effective service.
• Communicate with dispatch for status updates.

Connaissances

HVAC experience

Effective communication

Mechanical aptitude

Time-management

Formation

High school diploma or GED

Technical training certification

Outils

Hand-held diagnostic tools

HVAC servicing tools

Description du poste

Reports To: Field Supervisor or General Manager

Status: Full-time, Regular position

Location Address: 1079 Front St, Uniondale, NY 11553

Overview

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.

Key Responsibilities

• Works under general supervision to perform residential and/or light commercial service and maintenance calls
• Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
• Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
• Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
• Completes routine maintenance and equipment cleaning as needed or required
• Responsible for delivery and removal of parts and equipment needed to complete service work
• Records all required information on customer call using a hand-held device; completes all forms and paperwork neatly and accurately; collects payment from customer
• Communicates with dispatch to ensure an accurate status report of activities and availability
• Responsible for delivering excellent customer service and sustaining high levels of customer satisfaction
• Promotes products and services to the customer; calls Sales and Service Coordinator with specifics on replacement product sales leads
• Ensures company property, vehicles, and tools are used, maintained, and properly accounted for
• Represents the company professionally, honestly, and ethically in all business matters
• Follows standard procedures and ensures the company vehicle is stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
• Performs similar/other duties as needed or assigned

Health & Safety Roles and Responsibilities

• Reports any unsafe acts, conditions and hazards to direct supervisor/manager immediately
• Corrects substandard acts or conditions within area of control
• Uses and maintains appropriate personal protective equipment (PPE) as prescribed
• Never removes or renders ineffective safety guards, devices, or clothing
• Complies with general rules as prescribed by company programs and procedures
• Operates devices or equipment as prescribed by company programs or procedures
• Participates in safety initiatives, teams, or committees
• Reports all injuries or incidents as prescribed by company programs or procedures immediately
• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents
• Does not perform acts that may endanger others
• Does not engage in pranks, contests, or rough behavior
• Works in compliance with applicable laws

Desired Skills and Qualifications

• High school diploma or GED with 2+ years’ experience in HVAC; technical training certification required
• Must possess all valid licensing or certification as required by laws for the work area
• EPA and safety certifications required
• Skilled at servicing heating, air conditioning, and ventilation equipment and related accessories
• Proficient mechanical aptitude and ability to operate tools and equipment
• Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems
• Proficient at starting up and balancing airflow and aligning belts and pulleys
• Proficient at installing basic duct fittings and troubleshooting/repairing related equipment
• Effective communication skills to interact with customers and resolve issues
• Effective time-management and organizational skills
• Valid driver’s license with acceptable driving record
• Availability to work flexible hours and on-call shifts as needed
• Ability to stand, walk, climb ladders and attic stairs, and maneuver in attics, basements, and crawl spaces
• Ability to work in varied environmental conditions (hot/cold, indoor/outdoor, damp, heights, etc.)
• Ability to safely climb ladders and lift up to 75 pounds

Benefits and Perks

• Top Pay for Top Performers, including incentives and bonuses (depending on position)
• Top Technicians earn over $90,000
• Generous PTO; 24 paid days off in first year; 29 paid days off after year two
• Advancement and career-growth opportunities across the U.S.
• Company-sponsored medical, dental, and vision insurance
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• Internal Training Academy
• Best-in-class 401(k) with company matching
• Company-paid employee life insurance
• Short-term and long-term disability coverage
• Supplemental benefits such as legal advice, pet insurance, and health advocacy programs

Equal Employment Opportunity Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Important notices The job description is not intended to be a complete list of all responsibilities and is subject to review and change at any time. Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for applicants to participate in the application and hiring process. To request an accommodation, email [e-mail]

Application form and process Create a Job Alert; Accepted file types: pdf, doc, docx, txt, rtf

Note The following are typical pre-employment steps: eligibility to work in the U.S., background checks, drug testing, medical examination where permitted, and reference checks as applicable.