Guest Experience Receptionist — Flexible Hours

Staycity Group Aparthotels; Marseille; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A hospitality brand in Marseille is seeking a Reception Team Member to enhance the guest experience. Key responsibilities include embracing a brand ambassador role, ensuring positive first impressions, and exceeding guest expectations through attention to detail. The ideal candidate will have excellent communication skills, and while prior experience is helpful, full training will be provided. Join a vibrant team committed to delivering outstanding experiences.

Prestations

Flexible working patterns

Bonus scheme

Discounted overnight stays

Refer and earn scheme

Education Support

Paid volunteer days

Employee Assistance Program (EAP)

Qualifications

• Excellent communication and interpersonal skills are required for this role.
• Previous experience working in a similar property is helpful but not a must have.
• Prior experience using Opera is helpful but training will be provided.

Responsabilités

• Embrace your role as a Brand Ambassador with joy and enthusiasm.
• Make a good first impression with all guests.
• Show attention to detail and outstanding organizational skills.
• Create raving fans by exceeding expectations.
• Radiate positivity and contribute to a vibrant workplace.
• Strive for an atmosphere of kindness and respect.

Connaissances

Communication skills

Interpersonal skills

Outils

Opera

Description du poste

A hospitality brand in Marseille is seeking a Reception Team Member to enhance the guest experience. Key responsibilities include embracing a brand ambassador role, ensuring positive first impressions, and exceeding guest expectations through attention to detail. The ideal candidate will have excellent communication skills, and while prior experience is helpful, full training will be provided. Join a vibrant team committed to delivering outstanding experiences.