French-Speaking Premium Customer Experience Specialist

EU Best Jobs; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a Customer Service Representative in Nantes, France. You will deliver exceptional service, troubleshoot customer issues, and collaborate with teams to ensure satisfaction. Ideal candidates have strong French and English skills, previous customer service experience in luxury brands, and a Bachelor's degree is preferred. They offer competitive salary, comprehensive relocation support, and professional development opportunities.

Prestations

Competitive monthly salary

Health care benefits

Free online Greek language courses

Professional growth opportunities

Qualifications

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases with empathy.
• Strong communication skills in French and English.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting and analyze customer feedback.
• Collaborate with internal teams to resolve cases.

Connaissances

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Formation

Bachelor's degree preferred

Description du poste

A leading recruitment agency is seeking a Customer Service Representative in Nantes, France. You will deliver exceptional service, troubleshoot customer issues, and collaborate with teams to ensure satisfaction. Ideal candidates have strong French and English skills, previous customer service experience in luxury brands, and a Bachelor's degree is preferred. They offer competitive salary, comprehensive relocation support, and professional development opportunities.