French-Speaking Luxury Customer Experience Specialist

EU Best Jobs; À distance; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading recruitment agency is seeking a dedicated customer service professional to join their team in Marseille. The candidate must possess excellent French and English communication skills and ideally have experience in a premium or luxury setting. The role offers competitive monthly salary, full training, and support for relocation to Greece. Applicants should showcase strong interpersonal skills and the ability to handle sensitive customer issues.

Prestations

Complete relocation support

Competitive salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Qualifications

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Manage customers and support them with a premium experience.

Connaissances

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Formation

Bachelors degree preferred

Description du poste

A leading recruitment agency is seeking a dedicated customer service professional to join their team in Marseille. The candidate must possess excellent French and English communication skills and ideally have experience in a premium or luxury setting. The role offers competitive monthly salary, full training, and support for relocation to Greece. Applicants should showcase strong interpersonal skills and the ability to handle sensitive customer issues.