EasyVista Administrator Consultant

Alithya Group; Aix-en-Provence; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading technology consulting firm in Provence-Alpes-Côte d'Azur is looking for an EasyVista Administrator Consultant to join its ITSM Administration team. You will be responsible for the installation and administration of the EasyVista tool, ensuring it is updated and managing Incident and service workflows. Ideal candidates will have 3-5 years of experience, proficiency in EasyVista, and a strong understanding of Windows Server environments. This role emphasizes collaboration and continuous improvement.

Qualifications

• 3 to 5 years of experience in a similar position.
• Experience supporting IT service management tools.
• Ability to train teams in the tool's usage.

Responsabilités

• Ensure the installation and administration of the EasyVista tool.
• Keep the platform up to date for quality and security.
• Manage workflows related to incidents and changes.
• Draft technical documentation and analyze incidents.

Connaissances

Proficiency in EasyVista workflows

Good understanding of Windows Server

Ability to provide level 2 and 3 technical support

Ability to write clear technical documents

Team spirit

Service-oriented approach

Knowledge of Talend

Description du poste

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Job Info

• Job Identification 375
• Job Category IT - Administration
• Posting Date 01/13/2026, 06:46 PM
• Job Schedule Full time

Overview

As an EasyVista Administrator Consultant, you’ll join our client’s ITSM Administration team to support the management and development of the EasyVista tool. This tool is essential for tracking incidents, changes and IT services. This collaborative team is made up of 13 people, including 2 specialized in the EasyVista ITSM tool.

Responsibilities

• Ensure the installation, implementation and administration of the EasyVista tool;
• Ensure the platform is kept up to date (updates, upgrades) to guarantee quality, productivity and security;
• Manage workflows related to incidents, changes and services, as well as EZV applications;
• Draft technical documentation (procedures, guides, administration reports);
• Analyze incidents and suggest improvements;
• Train teams in the optimal use of the tool.

Technical environment

• ITSM: EasyVista (workflows, EZV applications);
• System: Windows Server;
• Norms and standards: ITIL, security best practices.

Qualifications

• 3 to 5 years of experience in a similar position;
• Proficiency in EasyVista workflows and internal applications;
• Good understanding of Windows Server environments;
• Ability to provide level 2 and 3 technical support;
• Ability to write clear technical documents;
• Team spirit and service-oriented approach;
• Knowledge of Talend.

Our mission, your future

As a global network of trusted advisors, we create cutting-edge technological solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all starts with the collaboration of a diverse team of passionate innovators, each driven to make a difference. Together, we challenge the status quo and push each other to new heights.

Ready to leave your mark on engaging mandates and shape the future through digital transformation and strategic consulting? Take your ambitions to the next level and discover your next exciting challenge with us!

Our authenticity is our strength

The diversity of our backgrounds, experiences, thoughts and insights is our competitive advantage. We foster a collaborative environment rooted in our core values of respect, well-being, passion, trust, integrity and creativity. For us, diversity, equity and inclusion aren’t just buzzwords; they’re essential drivers of innovation and excellence, and powerful catalysts for inspiration and evolutionary ideas. The empowerment of our people is fundamental to being the trusted advisor to our clients. Join us in embracing our authenticity and in leveraging our unique perspectives to collectively build the future we all envision.

An inclusive path to success

Fostering an environment where you can thrive starts with ensuring an accessible recruitment process. If you require any accommodations, we welcome you to contact us. For more information, please visit our accessibility page at https://www.alithya.com/en/accessibility.

Join our talent community. Exciting opportunities are always on the horizon. Send us your resume to be considered for future roles and be among the first to hear about new openings.