Customer Support Specialist – Cork (Relocation Included)

TELUS Digital; Paris; Sur place; EUR 33 000; Plein temps

Résumé du poste

A leading digital services company in Paris is seeking a Customer Support Specialist for the fintech industry. This role requires fluency in English and French and involves assisting users with issues via phone, email, or chat. You'll engage in training sessions to develop your skills further and enjoy a permanent employment contract with various perks. Ideal candidates should have a strong communication focus and be self-driven, thriving in a dynamic environment. Apply now to join us in 2026!

Prestations

Stable job: permanent employment contracts

Performance-based bonus

Opportunity to advance your career

Private medical insurance coverage

Pension scheme

Maternity and paternity leave

Subsidized canteen

Access to GP care

Qualifications

• Fluent level of English and French.
• Great communication skills with strong customer focus.
• Self-driven and result-oriented.

Responsabilités

• Help users investigate, research, and identify issues.
• Involved in many different projects to improve process efficiencies.
• Enhance the overall customer experience.

Connaissances

Fluent level of English

Fluent level of French

Strong communication skills

Customer focus

Self-driven and result-oriented

Strong time management skills

Description du poste

A leading digital services company in Paris is seeking a Customer Support Specialist for the fintech industry. This role requires fluency in English and French and involves assisting users with issues via phone, email, or chat. You'll engage in training sessions to develop your skills further and enjoy a permanent employment contract with various perks. Ideal candidates should have a strong communication focus and be self-driven, thriving in a dynamic environment. Apply now to join us in 2026!