Customer Support Specialist – Cork (Relocation Included)

TELUS Digital; Marseille; Sur place; EUR 32 000 - 38 000; Plein temps

Résumé du poste

A leading global tech firm is searching for a Customer Support Specialist to join their team in Cork, Ireland. The role involves tackling customer queries in the fintech sector, enhancing problem-solving skills, and receiving training for personal growth. Candidates should be fluent in English and French, possess excellent communication skills, and be comfortable with technology. The position offers a permanent contract, competitive salary, and numerous benefits, including performance bonuses and internal advancement opportunities.

Prestations

Stable job: permanent employment contracts

Performance-based bonus

Opportunity to advance your career

Great rewards for referring your friends

Multilingual exposure

Inspiring and fun environment

Private medical insurance

Bike-to-work tax relief

Pension scheme

Maternity and paternity leave

Access to GP care

Subsidized canteen

Qualifications

• Fluent in English and French.
• Strong customer focus and communication skills.
• Ability to work with multiple systems and adapt quickly.
• Self-driven with strong time management.
• Experience with customer support preferred.

Responsabilités

• Investigate and resolve customer issues via phone, email, and chat.
• Support clients in the fintech industry.
• Participate in projects to enhance customer experience.

Connaissances

Fluent level of English

Fluent level of French

Great communication skills

Self-driven and result-oriented

Strong time management skills

Adaptability

Description du poste

A leading global tech firm is searching for a Customer Support Specialist to join their team in Cork, Ireland. The role involves tackling customer queries in the fintech sector, enhancing problem-solving skills, and receiving training for personal growth. Candidates should be fluent in English and French, possess excellent communication skills, and be comfortable with technology. The position offers a permanent contract, competitive salary, and numerous benefits, including performance bonuses and internal advancement opportunities.