Bilingual IT Support Specialist (French & English) – POS

Tata Consultancy Services France; Lille; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading IT services company in France is seeking a proactive IT Support Specialist fluent in French and English. The successful candidate will provide technical support for end-user computing and EPOS systems, conducting troubleshooting for various hardware and ensuring smooth operations. This role offers opportunities to collaborate with multiple teams and engage in retail store visits during rollout phases. Ideal candidates will possess strong problem-solving skills and have experience in IT support, all within a diverse and inclusive culture.

Prestations

Continuous training opportunities

Inclusive and collaborative company culture

Participation in high-impact projects

Qualifications

• Fluent in both written and spoken French and English.
• Experience in IT support or similar role required.
• Strong communication and problem-solving skills are essential.

Responsabilités

• Provide technical support for Point-of-Sale systems in French and English.
• Troubleshoot hardware peripherals including printers and scanners.
• Create and maintain build documentation and knowledge base articles.
• Participate in meetings to communicate issues and scenarios.
• Visit retail stores as required for setups or training.

Connaissances

Fluent in French and English

Proven experience in IT support

Strong problem-solving skills

Ability to work independently

Strong communication skills

Description du poste

A leading IT services company in France is seeking a proactive IT Support Specialist fluent in French and English. The successful candidate will provide technical support for end-user computing and EPOS systems, conducting troubleshooting for various hardware and ensuring smooth operations. This role offers opportunities to collaborate with multiple teams and engage in retail store visits during rollout phases. Ideal candidates will possess strong problem-solving skills and have experience in IT support, all within a diverse and inclusive culture.