Apprenti IT Network / System Administration

Idemia; Fontaine-lès-Dijon; Sur place; EUR 35 000 - 55 000; Plein temps

Résumé du poste

A leading technology provider in secure transactions is seeking a skilled professional to install and maintain IT systems and applications. The role involves responding to day-to-day business needs, troubleshooting problems, and ensuring compliance with governance models and industry regulations. Candidates should be proactive in planning service availability and managing IT components effectively. This position is essential for maintaining stable performance in a high-technology environment in France.

Responsabilités

• Install and maintain operating systems and applications.
• Troubleshoot problems by discussing with users and coordinating support.
• Acquire, install, and upgrade IT components and manage inventory.
• Ensure compliance with governance model and processes.
• Create and maintain documentation related to IT activities.
• Plan service availability as per business requirements.

Description du poste

IDEIA Secure Transactions, a division of IDEMIA Group, is the leading technology provider making it safer and easier to pay and connect. With unmatched expertise in cryptography and credential issuance, IST is trusted by over 2,000 financial institutions, mobile operators, automotive manufacturers, and IoT providers worldwide.

Every day, IST secures billions of essential transactions, ensuring the highest levels of data protection and convenience.

Purpose

This role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance.

Key Missions

• Responds to the day-to-day business needs according with priorities
• Troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems
• Stays up-to-date on information technology and aligns it with IDEMIA and Divisions' technology strategy
• Acquires, installs and upgrades IT components, licensing and software, and manages inventory
• Ensures to follow governance model and processes (change management, root cause analysis, documentation, etc.)
• Creates and maintains documentation related to their activities
• Ensures and supports Division standards about safety and security as well as industry and legal regulations
• Plans service availibity according to business requirements (this may include defining redundancy, backup implementation, having on-call duty)
• Executes simple day to day administration and networking tasks, may support on complex tasks
• Performs patching and ensures the documentation is up to date
• Works with the guidance of a more experience team member