Account Manager

Botify; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading digital technology firm based in Paris is seeking an Account Manager to grow and maintain relationships with enterprise accounts. You will be responsible for driving customer value and ensuring successful partnership outcomes. The ideal candidate has over 3 years of experience in the SEO field, possesses strong emotional intelligence, and exhibits exceptional project management skills. This position offers a hybrid work policy and an attractive remuneration package.

Prestations

Hybrid remote policy

Attractive remuneration package with BSPCE

Lunch vouchers

Transportation reimbursement

Fitness classes

Fun office culture

Generous advantages

Qualifications

• 3+ years of relevant experience in the SEO or digital technology space.
• Empathetic and persuasive with strong emotional intelligence.
• Highly detail-oriented with excellent project management abilities.

Responsabilités

• Build strong relationships with key decision-makers in Enterprise accounts.
• Drive a customer-centric approach to all engagements.
• Own the entire renewal process from discovery to contract.

Connaissances

Customer relationship management

SEO knowledge

Digital technology understanding

Emotional intelligence

Project management

Description du poste

We are looking for

a customer-obsessed, commercially-minded professional to join our growing Account Management team. As an Account Manager , you’ll be responsible for growing and maintaining our existing revenue base with many of the world’s most exciting global brands. You’ll have a dedicated book of business among our enterprise accounts, and it will be up to you to own the commercial partnership between Botify and those customers. You’ll be passionate about helping customers to realise value from their technology investments, and will earn credibility by becoming adept at articulating and showing the core capabilities of Botify’s solution.

What you'll be doing :

• Build strong relationships with key decision-makers within our Enterprise accounts, becoming a trusted partner.
• Be a voice for the customer within Botify, driving a customer-centric approach to all engagements Botify has with the customer.
• Know your client organisations inside and out - key players, reporting structure, budget cycles, growth goals, strategic initiatives.
• Work closely on a team with our Program Managers and SEO Strategy Managers to ensure customers are seeing maximum value from the partnership.
• Own the entire renewal process : running discovery to understand the critical KPIs, evaluation criteria, and decision process; confirming budget; and shepherding the contract over the finish line.
• Close product expansions, upsells, and cross-sells to grow your book of business and help deliver best-in-class net revenue growth.
• Lead quarterly business reviews, owning a value-based commercial narrative and business outcome.

What we're looking for :

• 3+ years of relevant experience in the SEO or broader digital technology space, with demonstrated success in demanding, fast-paced environments.
• Authentically passionate about helping our customers to grow their businesses and hit their targets.
• Empathetic and persuasive, with a strong mix of emotional intelligence and business savvy.
• Goal-driven, with capabilities of identifying clear paths to positive outcomes in complex scenarios.
• Highly detail-oriented and able to keep numerous balls in the air at once without skipping a beat; you can project manage and set priorities while managing multiple client relationships.
• Dependable, honest, and trustworthy in your communication both internally and externally.
• Ambitious; energised by being part of a high-performing, world-class team.

What We Offer :

To keep our employees happy and motivated, we are always assessing the benefits / perks we offer to ensure we are competitive. Here are some we’d like to highlight :

• Location : brand new offices in the center of Paris (12 rue d’Amsterdam, straight out of Gare Saint-Lazare)
• Hybrid remote policy
• Attractive Remuneration Package with BSPCE (for Permanent full-time role - CDI)
• Fun office culture & regular outings such as Team Off-Sites, Annual Kick-Off, Quaterly Team Lunch, Thirsty Thursdays etc.
• Lunch vouchers, 50% of transportation reimbursement, fitness classes, generous CSE advantages etc.
• Compelling growth perspectives

Start date : as soon as possible

In addition to the skills and experience we are looking for, our ideal candidate would embody our core values : Empower Customers. Unleash Potential.Learn Fast. Progress Faster.Go the Extra Mile. It’s Never Crowded.Work Hard. Stay Humble.Be Bold. Be You.Botify is proud to be an equal opportunity workplace.