Ticketing & Activations Specialist

Chiliz; Madrid; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

A leading sports-focused blockchain technology company in Spain is seeking a Ticketing & Activations Specialist. The role involves managing ticketing and hospitality operations across major sports partnerships. Ideal candidates should have experience in ticket booking systems, exceptional communication skills, and fluency in Italian. Join a diverse and dynamic team committed to innovation in sports engagement.

Servicios

Competitive salary

Wellness allowance

Healthcare

Pension plans

Formación

• Proven experience with ticket booking systems and coordinating rewards programmes.
• Exceptional verbal and written communication skills.
• Understanding of blockchain technologies and their impact on sports.

Responsabilidades

• Oversee ticketing operations for specified clubs and markets.
• Manage ticket allocation and partner merchandise logistics.
• Collaborate with internal stakeholders to enhance user experiences.

Conocimientos

Ticket booking systems

Communication

Event management

Problem solving

Attention to detail

Descripción del empleo

ABOUT US

Chiliz - the world’s leading sports-focused blockchain Tech company, is leading the charge into Web3, building a global ecosystem where fans don’t just watch the game, they become a part of it. If you’re ready to put on your jersey and get to work alongside a dynamic global team, this could be the perfect match.

OUR BRANDS

Chiliz: The backbone of our ecosystem, creator of Chiliz Chain - the Layer 1 blockchain that powers our vision of Web3 for sports and entertainment.

Fan Tokens: Official Digital Assets for more than 70 of the world’s biggest sports teams, including giants like Paris Saint Germain, Man City, FC Barcelona.

Socios.com The Web3 Fan Token Wallet and home of Fan Token rewards.

THE ROLE

Reporting to the Ticketing & Activations Team Lead, the Ticketing & Activations Specialist will be responsible for managing and executing ticketing, hospitality, and merchandise distribution across Socios.com’s extensive network of sports partnerships - including leading Italian clubs such as Juventus, Inter Milan, AS Roma, and Napoli. This role involves ensuring seamless ticket allocation, overseeing partner merchandise logistics, and delivering once-in-a-lifetime experiences to fans and users.

Responsibilities & Duties

• Oversee the Ticketing & Activations operations for specified club(s) and market(s), working closely with the internal delivery team to maximise Socios.com's extensive sponsorship rights and associated events.
• Support the Ticketing & Activations Team Lead and the wider internal delivery team to leverage Socios.com's extensive sponsorships rights and associated events;
• Work across several partner ticketing management systems and reward a large number of users with once-in-a-lifetime opportunities.
• Own the allocation and management of ticketing across all dedicated partner clubs for all matches, ensuring optimal distribution and utilisation.
• Manage the partner merchandise allocation from receiving the stock from the partnership managers to regular stock take as well as coordinating all merchandise shipments to the respective winners.
• Occasionally support the delivery of hospitality and fan engagement activities, including assisting with event-day management of hospitality suites or boxes, coordinating pitch-side or half-time competitions, and attending sponsorship events as needed. These responsibilities are infrequent and not part of the day-to-day role.
• Build a strong working relationship with the hospitality teams at our partners and right holders;
• Management of sponsorship and events admin, including managing and updating the events calendar.
• Collaborate with internal stakeholders including but not limited to the Marketing, Sponsorships & Partnerships, Customer Service & Product Teams to guarantee a stellar and unique experience for all our users & fans;

Requirements

• Proven experience with ticket booking systems and in co-ordinating rewards programmes.
• Strong eye for detail to manage ticketing, hospitality, and merchandise processes accurately.
• Exceptional verbal and written communication to liaise with internal teams, partners, and stakeholders.
• Ability to adapt quickly, think creatively, and provide solutions in fast-paced event environments.
• Interpersonal skills and experience of hosting and delivering complex events;
• Ability to work under pressure as part of a highly driven and fast paced environment;
• A proactive problem solver with the ability to work independently and think autonomously.
• Understanding of blockchain technologies and their impact on sports and fan engagement.
  A solid understanding of the role of sponsorship within marketing and an interest in sports would be beneficial.
• Willingness to travel as needed.
• Fluency in Italian (written and verbal) is required.

WHAT WE OFFER

The chance to join a global community of sports blockchain enthusiasts spanning 6 countries and over 40 nationalities, committed to building a vibrant, exciting Web3 future for sports alongside some of the biggest names on the planet. We’re looking for team players who are happy to try, fail, and bounce back because a great team is all about the comeback.

We believe the interview process is a two-way street. Think of it as a draft where we're both trying to make the best pick. Our competitive salaries, wellness allowance, healthcare, and pension plans are just the tip of the iceberg. You’ll be joining a diverse, global team, where flexibility and challenge are part of the playbook.

Ready to play? Let’s get to work.