Technical Support Advisor - (Italian-Speaking) - On-site - MS03

Concentrix Spain; La Coruña; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

A leading technology company in A Coruña is looking for Technical Support Agents fluent in Italian and English. Candidates should have a background in IT and the ability to provide effective customer support. The role offers a full-time work environment, competitive training, and development opportunities. Financial assistance is provided for relocation if needed.

Servicios

Excellent work environment

Good work-life balance

Extensive training

Possibilities for development and promotion

Financial assistance for relocation

Formación

• C2 in Italian, B2 in English required.
• Experience in IT technologies or Cloud products is valuable.
• Ability to empathize and handle customer situations.

Responsabilidades

• Provide technical assistance to clients regarding software.
• Handle diverse customer challenges with professionalism.

Conocimientos

Interpersonal and communication skills in Italian (C2)

Interpersonal and communication skills in English (B2)

Problem-solving skills

Educación

Training or experience in IT technologies/products

Herramientas

Cloud technologies

Microsoft Windows

Office products

Descripción del empleo

Are you interested in starting or focusing your career in the technology and software area?

We are looking for Technical Support Agents with Italian to provide technical assistance to a project with a world leading software development company.

If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!

Requirements:

• Good interpersonal and communication skills in Italian (C2) and English (B2)
• Training or experience in IT technologies/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Lync Server, Microsoft Windows (valuable)
• Ability to handle diverse customer situations, with empathy and professionalism.
• Critical and logical thinking for effective problem solving

What do we offer?

• Full time (39h), from Monday to Friday 09:00 to 18:00
• Excellent work environment (multicultural)
• Good work-life balance
• Extensive training on the product, cutting-edge technologies and highly demanded in the market.
• Important possibilities for development and promotion within the company, nationally and internationally.
• Financial assistance for your relocation, if you live outside A Coruña.

If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!

Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.