Swedish Customer Support Specialist in Barcelona

Cross Border Talents; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A customer service solutions provider in Barcelona is seeking a skilled Customer Service Representative fluent in Swedish to assist customers and ensure satisfaction. The role involves managing inquiries, maintaining records, and collaborating with the team. Candidates need to have at least 1 year of experience in customer service and strong problem-solving skills. This position offers a competitive salary and a supportive work environment.

Servicios

Competitive Salary

23 days of paid annual leave

Career Development opportunities

Formación

• At least 1 year of customer service experience, preferably in technical support.
• Advanced understanding of wireless networking and audiovisual products.

Responsabilidades

• Handle incoming inquiries via phone, email, and chat.
• Maintain records of interactions in the call management system.
• Identify and escalate potential service issues.

Conocimientos

Fluent in Swedish

Good level of English (minimum B2)

Strong customer service skills

Problem-solving skills

Descripción del empleo

A customer service solutions provider in Barcelona is seeking a skilled Customer Service Representative fluent in Swedish to assist customers and ensure satisfaction. The role involves managing inquiries, maintaining records, and collaborating with the team. Candidates need to have at least 1 year of experience in customer service and strong problem-solving skills. This position offers a competitive salary and a supportive work environment.