Spanish-Speaking Customer Expert - Remote fromGreece

EU Best Jobs; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A prominent recruitment agency is looking for a customer service representative in Barcelona. The role involves delivering exceptional service, managing customer inquiries, and collaborating with teams. Ideal candidates possess excellent Spanish and English skills, along with experience in premium service environments. The agency offers relocation support to Greece, a competitive salary structure, healthcare benefits, and professional growth opportunities. Join a dynamic team that values empathy and customer satisfaction.

Servicios

Competitive monthly salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

Formación

• Previous experience in customer service, ideally in a premium or luxury brand.
• Familiarity with CRM systems is a plus.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

Conocimientos

Excellent Spanish language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Educación

Bachelor’s degree preferred

Descripción del empleo

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction, whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Spanish language skills.
• Very good English communication skills.
• Previous experience in customer service, ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State‑of‑the‑art premises, providing a great working environment with relaxing break areas