Sow Performance Manager

CIPEx - Consejo de Ingenieros Peruanos en el EXterior; Marbella; A distancia; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A key project management firm is seeking an experienced SOW Performance Manager for a new S/4HANA implementation project. The role includes managing vendor performance, ensuring compliance with contractual obligations, and collaborating with internal teams to enforce accountability. Candidates should have 5–7 years of experience in contract performance management and must be based in Europe. Remote work within Europe with occasional travel is required.

Formación

• 5-7 years of experience in contract performance management.
• Proven track record with large system integrators.
• Strong understanding of financial governance in service contracts.

Responsabilidades

• Manage end-to-end performance of vendor deliverables.
• Ensure timely completion and documentation of milestones.
• Monitor financial obligations and forecast expenditure.

Conocimientos

Contract performance management

Vendor oversight

Financial governance

Project management software

Herramientas

ERP systems

Contract lifecycle management tools

MS Project

JIRA

Smartsheet

Descripción del empleo

Overview

SOW Performance Manager - 12 months + ext.

Remote work within Europe with occasional travel. Start ASAP. On behalf of one of our key partners, RED now has a new opportunity for an SOW Performance Manager to join them on a new S/4HANA implementation project.

Major Accountabilities

• Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
• Track Quality Gates and Milestones against agreed-upon acceptance criteria, ensuring timely completion and documentation of deliverables for sign-off.
• Ensure that payment-relevant milestones, including both internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
• Proactively manage and integrate scope changes, delays, and risk areas, ensuring timely escalation and resolution in coordination with Procurement, Finance, and Program Management.
• Collaborate with Legal, Procurement, and Delivery teams to ensure clarity and enforceability of performance expectations.
• Monitor financial obligations, forecast expenditure against budget, and ensure all invoice approvals are based on verified milestone achievements and compliance with SOW terms.
• Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle, enabling full auditability and contract compliance.
• Support vendor performance reviews with objective data and insights derived from tracking tools and dashboards.
• Serve as secretary of Change Review Board (for Contractual Changes to SOW).
• Track overall vendor performance (incl. survey results) and take actions accordingly.
• Align with internal teams to ensure internal RASCI accountabilities are met and documented.

Key Performance Indicators (KPIs)

• Milestone Compliance Rate: % of contractual milestones delivered on time and accepted per quality gate criteria.
• Variance from Forecasted Spend: Difference between forecasted and actual spend.
• Stakeholder Satisfaction Index: Feedback scores from internal business units.

Work Experience

• Minimum 5–7 years of experience in contract performance management, vendor/SI oversight, or commercial project delivery.
• Proven experience managing SOWs with large system integrators (e.g., Accenture, Deloitte, IBM, Capgemini), ideally in a complex, matrixed environment.
• Strong understanding of financial governance within service-based contracts, including milestone-based payments, T&M vs. fixed-price models, and earned value tracking.
• Experience working with procurement, legal, finance, and delivery teams to enforce and operationalize contractual terms.
• Demonstrated ability to manage competing priorities and enforce accountability across internal and external teams.
• Familiarity with contract lifecycle management (CLM) tools, ERP systems (e.g., SAP, Oracle), and project management software (e.g., MS Project, JIRA, Smartsheet).
• Candidates must be based in Europe.

If you are interested please contact Alex Upton-Agerholm on ****** or apply here.