Senior Web Support Analyst

Jordan martorell s.l.; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

An international IT consulting company in Madrid is seeking a Senior Web Functional Analyst to support and evolve key internal web platforms. The ideal candidate will have over 3 years of experience, particularly in web environments, REST APIs, and SQL. The first year is fully remote, transitioning to a hybrid model thereafter. The role includes coordinating global teams and managing incidents. Competitive perks such as health insurance and training budget are offered.

Servicios

Private health insurance

Flexible retribution program

Training budget

Wellhub access

Formación

• 3+ years as a Functional Analyst/Application Support Analyst.
• Experience with web applications including REST APIs, integrations, and log analysis.
• Familiarity with Agile and Waterfall methodologies.

Responsabilidades

• Support and evolve key internal web platforms.
• Manage complex incidents and ensure high-quality deliverables.
• Coordinate with global teams for UAT and change management.

Conocimientos

Functional analysis

Incident management

Web environments

SQL

REST APIs

Advanced English

Herramientas

Postman

GitLab

Descripción del empleo

Capitole is one of the best IT consulting companies and the place you want to be. Why?

? People in the center. We believe in a different model, more human, with the employee in the center of our company

? Happiness and low turnover rate

? €1200 per year training budget

? More than 900 skilled professionals, from more than 27 nationalities

? Tailored career path

? Monthly follow-ups. 360º continuous evaluation

? Private health insurance

? Flexible retribution program

? ♂ Wellhub: access to fitness, wellness, and mental health support

? Processing of the work permit for you to come to Spain with your family

? Technological communities

? Lots of amazing events

? At Capitole, we keep growing! ?

We’re looking for a Senior Web Functional Analyst / Application Support Analyst to join an international project in the hospitality sector. This role combines functional analysis, technical investigation, incident management, cross-team coordination and—most importantly—solid experience working with web environments.

✨ What will you do?

You will support and evolve key internal web platforms, managing complex incidents, analysing integrations, reproducing customer scenarios, coordinating with global teams, and ensuring high-quality deliverables. You will also participate in UAT, scope definition, documentation, reporting and change management.

? IMPORTANT: proven hands‑on experience in WEB environments (APIs, integrations, Postman, debugging, CMS, front‑end basics, GitLab, etc.) is required.

✅ Must-have requirements

• 3+ years as a Functional Analyst / Application Support Analyst.
• Real experience with web applications, including:
• REST APIs, integrations, Postman, log analysis
• Experience with web platforms, CMS or GitLab workflows
• Solid SQL skills (queries, validations).
• Experience defining and executing functional tests / UAT.
• Familiarity with Agile and Waterfall methodologies.
• Advanced English (C1) — daily communication with international teams.

? Nice to have

• SEO
• SAP ERP
• SoapUI
• Automated testing
• Google Analytics
• AWS/GCP
• Experience in eCommerce or large‑scale web applications.

Conditions:

• English: C1 (daily communication with international teams)
• Location: Madrid. The first year will be full remote as part of Capitole. After that, you’ll join the client’s internal staff, transitioning to a hybrid model (2–3 days per week on-site at client offices)

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The employee will adhere to information security policies:

• Will have access to confidential information related to Capitole and the project they are working on.
• Must comply with the security policies and internal policies of the company and the client.