Salesforce Business Analyst - Full Remote

All European Careers; España; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international organization is urgently seeking a Salesforce Business Analyst for a remote position within Europe. Ideal candidates should have over 5 years of Salesforce experience, proficiency in SFDX, and certifications are highly regarded. Responsibilities include developing business requirements, creating reports, and supporting user training. This position requires residing in Europe for occasional on-site meetings.

Formación

• 5+ years of experience working in Salesforce platform (Sales/Service Cloud and Not for Profit Cloud).
• Salesforce Certification (Salesforce Certified Development Lifecycle and Deployment Designer and platform developer II) are highly regarded.

Responsabilidades

• Gather, understand, and define business requirements.
• Develop user stories and process flows.
• Collaborate with developers to deliver complex requirements.
• Create reports and dashboards.
• Conduct user training sessions.

Conocimientos

Salesforce platform experience

Proficiency in English

Data cleansing

User training

Workflow management

Educación

Bachelor or Master degree

Herramientas

Salesforce SFDX

Metadata API

Salesforce NPSP

Descripción del empleo

Overview

This is a remote position. For an international organization in Europe, we are urgently looking for a Salesforce Business Analyst - Full remote.

EU candidates need to be fluent in English. All positions are long-term. Candidates need to live and work in Europe to make occasional meetings on-site possible. A work permit is required. This position is open for freelancers and employees.

Responsibilities

• Work with the country team, business group, and end-users to gather, understand, and define business requirements and translate the requirements into technical briefs;
• Develop user stories and to-be process flows to delivery business requirements;
• Collaborate with developers and external parties to deliver complex requirements and verify that solutions will meet the business requirements;
• Creating reports and dashboard to meet operational requirements;
• Validate reports/dashboard created by others in the organization and assist in the interpretation of data;
• Data cleansing and importing large volumes of data;
• Participate and deliver system demos, show-tell sessions, end to end system testing, UAT coordination, and support;
• Develop training materials and content and conduct user training sessions and support the user adoption;
• Create and maintain documentation on processes, policies, application configuration, user support materials, and systems operations documents;
• Creating and managing workflow rules, validation rules, process builder, flows, lightning components, and apps;
• Configure Salesforce NPSP (Recurring donation, batch data import, export, campaign, donation, etc.);
• Maintain user profiles, role hierarchies, sharing rules, permission sets, approval process;
• Review and manage app exchange products;
• Manage daily workload and maintain SLA to provide quality services to end-user;

Qualifications / Profile

• Bachelor or Master degree;
• +5 years of experience working in Salesforce platform (Sales/Service Cloud and Not for Profit Cloud);
• Proficiency in Salesforce SFDX and Metadata API source control & deployment strategies. Experience Salesforce scratch org creation and developing of the second-generation package is plus;
• Having Salesforce Certification (Salesforce Certified Development Lifecycle and Deployment Designer and platform developer II) are highly regarded;
• Fluent in English;

Location

Remote (within Europe)

Salary/Day price

Depending on experience;

Interested

If you are interested in this opportunity, please forward your CV to [e-mail].