Sales Development Representative

Planet payment; Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global technology leader seeks a Sales Development Representative based in Madrid to identify and qualify potential customers in the hospitality sector. You will collaborate with the sales team to generate leads and ensure a smooth sales process. Ideal candidates will have strong communication skills and fluency in Spanish and German or French. This role offers an opportunity to work in a hybrid environment and contribute to innovative solutions in connected commerce.

Formación

• First experience in sales or customer acquisition is a plus.
• Strong communication skills and customer orientation.
• Confident handling of CRM systems and MS Office.

Responsabilidades

• Identify and research potential customers in defined target markets.
• Initiate contact with leads via phone, email, and social media.
• Qualify leads based on defined criteria.
• Schedule qualified appointments for the sales team.
• Maintain and update CRM system with relevant information.
• Collaborate closely with marketing to optimize campaigns.

Conocimientos

Communication skills

Customer orientation

Independent and structured working

CRM systems handling

Fluency in Spanish

Fluency in German or French

Good command of English

Herramientas

CRM systems

MS Office

Descripción del empleo

About Planet

Planet is a global technology leader providing integrated software, payment, and technology solutions. With headquarters in London and more than 2,500 employees worldwide, Planet helps businesses unlock the power of connected commerce, delivering innovative solutions across Retail, Hospitality, Payments, Tax Free and more.

Our mission is to simplify complex processes, connect the ecosystem, and enable exceptional customer experiences. As we grow, we continue to build a diverse, high-performing team driven by our values and our passion for delivering excellence.

Role overview

As a Sales Development Representative (SDR), you will be responsible for identifying and qualifying potential new customers (Hospitality) in Austria and Germany to use our PMS products (Protel and payments).

You will work closely with the sales team to generate high-quality leads and ensure a smooth and effective sales process.

What you’ll do

• Identify and research potential customers in defined target markets
• Initiate contact with leads via phone, email, and social media
• Qualify leads based on defined criteria
• Schedule qualified appointments for the sales team
• Maintain and update CRM system with relevant information
• Collaborate closely with marketing to optimize campaigns
• Participate in sales meetings and report on activities regularly

Who you are

• First experience in sales or customer acquisition is a plus
• Strong communication skills and customer orientation
• Independent and structured way of working
• Confident handling of CRM systems and MS Office
• Fluent in Spanish and German or French
• Good command of English

Why Planet

At Planet, we offer the opportunity to be part of an ambitious, international, and fast-growing technology company. We invest in our people, encourage continuous learning, and promote an environment where everyone can have an impact.

You will work with talented colleagues across the globe, tackle exciting challenges, and contribute to building solutions that shape the future of connected commerce. Join us and help create exceptional experiences worldwide.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.