SALES ASSOCIATE (MINIMART)

Hispanic Alliance for Career Enhancement; Rota; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A community-focused organization located in Spain is seeking a motivated individual to join their team in Rota. The role involves selling general merchandise and assisting customers at the Food and Beverage Convenience Bar. Candidates should be able to engage customers, maintain cleanliness, ensure adequate product supply, and handle cash transactions effectively. No prior experience is required, although a high school diploma or equivalent is preferred. This role offers hands-on experience in a fast-paced environment.

Formación

• No experience required. High school graduate or equivalent preferred.

Responsabilidades

• Sell general merchandise and assist customers with selections.
• Open and close the Food and Beverage Convenience Bar.
• Monitor and maintain product availability and cleanliness.

Educación

High school graduate or equivalent

Descripción del empleo

Job Summary

Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations.

Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar, preparing, displaying, replenishing goods and cleaning stations and equipment as necessary.

Duties and Responsibilities

Applicable to Minimarts operating a Food and Beverage Convenience Bar.

• Greets and engages customers in conversation for purposes of providing sales‑related assistance.
• Assists in the selection of merchandise and suggests additional items to complement the customer’s selections.
• Where applicable offers customers the opportunity to purchase extended product warranties, explains coverage benefits and price.
• Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code uniform standards and supporting sales‑team members to the maximum extent possible.
• Becomes knowledgeable regarding merchandise selected, including proper set‑up, use, care characteristics of various product price points, warranty coverage, etc., and communicates product‑related information to customers knowledgeably and legibly.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged; communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
• Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store department sales goals, etc.
• Completes sales transactions efficiently, thanks customers for their patronage.
• Performs all types of cash register transactions—cash, charge, check, gift certificates, layaway, etc.—in an accurate and procedurally correct manner.
• Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping, engraving, delivery, gift certificates, etc.; offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
• Becomes knowledgeable in NEX store policies and the Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc., handles customer returns and problems tactfully and efficiently, and applies store policies consistently and intelligently to ensure customer satisfaction as the end result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons, internal and external, in order to deter theft.
• Unpacks stages and moves merchandise as assigned, assists in creating store displays, and performs periodic inventories.
• Completes paperwork associated with merchandise inventory movement, price adjustments, customer returns, cash register operation, etc., accurately and completely.
• Eligible for and participates in applicable commission and gain‑sharing sales incentive programs.
• Is required to lift up to 25 lbs. as it relates to job duties, including but not limited to assisting customers, lifting merchandise, assisting with stocking sales area, etc.
• Open and close the Food and Beverage Convenience Bar.
• Ensure all equipment is turned on during opening of the Minimart and turned off during closing, including display merchandiser signs, etc.
• Preheat and display products in heated display merchandiser.
• Ensure sufficient goods and products are readily available for customers by replenishing products and condiments such as napkins, straws, cups, lids, creamer, sugar, etc., required in the holding bins on the beverage bar.
• Ensure all products remaining at the close of business are time‑dated when placed in the refrigerator.
• Ensure cleaning of small wares and equipment throughout the day and at closing, effective time‑dating of food and beverage products to maintain quality and food integrity.
• Monitor the temperature on refrigerators and freezers at least three times daily (early morning, mid‑day, and late afternoon) to ensure equipment maintains required temperature.
• May be required to attend a four‑hour food safety training session initially and required an annual refresher thereafter.
• Perform other related duties as assigned.

No experience required. High school graduate or equivalent preferred.