Remote Spanish/Italian Customer Support Specialist

Cross Border Talents; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading online support company is looking for a Customer Service Representative to join their team. In this role, you will provide empathetic assistance to users whilst maintaining community trust. Required skills include fluency in Spanish or Italian and English, alongside strong analytical and communication abilities. The position offers hybrid work flexibility and career development opportunities in an inclusive environment.

Servicios

Performance bonus

Relocation support

Career development opportunities

Hybrid working conditions

Formación

• C1-C2 level in Spanish or Italian, B2 level or higher in English.
• Strong analytical skills and attention to detail.
• Ability to interpret and apply community standards.

Responsabilidades

• Provide timely and empathetic user support.
• Investigate and resolve user issues effectively.
• Analyze data to improve user support processes.

Conocimientos

Empathy

Communication skills

Analytical skills

Interpersonal skills

Community-oriented mindset

Descripción del empleo

A leading online support company is looking for a Customer Service Representative to join their team. In this role, you will provide empathetic assistance to users whilst maintaining community trust. Required skills include fluency in Spanish or Italian and English, alongside strong analytical and communication abilities. The position offers hybrid work flexibility and career development opportunities in an inclusive environment.